Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to patient homes and provider practices for arranged appointments.

• Utilize company-issued retinal imaging technology.

• Assist in closing eye exam and related quality gaps.

• Complete training provided by the company on retinal imaging technology and eye exam protocols.

• Maintain skill level through continuous training as required.

• Oversee a daily schedule of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Coordinate travel arrangements.

• Develop and sustain professional relationships with colleagues, customers, providers, payers, and care teams.

• Contribute to quality improvement initiatives, reporting, patient outreach, and overall customer success.

• Engage virtually with team members and stakeholders during non-appointment days.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• Must be a local resident of the Birmingham, AL area.

• No prior experience in eye exams or imaging is necessary; complete training and equipment will be provided.

• A valid driver's license and dependable transportation are required.

• An associate degree or higher in a relevant field is preferred.

• A minimum of 1–3 years of experience in a healthcare environment is required.

• Familiarity with medical terminology, quality measures, medical billing, or coding is advantageous.

• Proficient in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication skills are essential.

• Strong attention to detail and organizational abilities are necessary.

• Capability to meet strict deadlines is required.

• Ability to work collaboratively with management, colleagues, customers, providers, payers, and care teams.

• Ability to work independently in a remote setting.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Travel expenses to and from appointments are covered by the company.

• Mileage reimbursement according to IRS guidelines.

• Fully remote work arrangement available.

• Company-provided retinal imaging equipment and training.

• Medical, Dental, and Vision insurance plans.

• 401(k) plan featuring a 3% employer match on a 6% employee contribution.

• Life and Disability insurance coverage.

• Options for voluntary Life insurance.

• Employee Assistance Program (EAP).

• Paid time off policies.

• Paid parental leave benefits.

• Access to learning and development resources.

• Company-supplied equipment at no cost to employees.

• Employees are responsible for their own internet connection.