Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at provider facilities.

• Travel to provider offices and patient residences for arranged eye exam appointments.

• Utilize company-owned retinal imaging technology.

• Aid in addressing eye exam and associated quality gaps.

• Complete the provided training on retinal imaging tools and eye examination protocols.

• Maintain expertise through continuous training as necessary.

• Oversee a daily schedule of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Organize travel arrangements.

• Interact virtually with team members, internal stakeholders, customers, providers, payers, and care teams on non-appointment days.

• Establish and nurture professional relationships with stakeholders.

• Contribute to quality enhancement, reporting, patient outreach, and customer satisfaction efforts.

• Adhere to security protocols to safeguard PHI, PII, and company intellectual property.

• Participate in virtual meetings with cameras activated during designated work hours.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider locations.

• Must be a local resident in the Houston, TX area.

• No prior experience in eye examinations or imaging is necessary; comprehensive training and equipment will be provided.

• A valid driver’s license and dependable transportation are required.

• An associate degree or higher in a relevant discipline.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality metrics, medical billing, or coding.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail and organizational capabilities.

• Ability to meet strict deadlines.

• Capability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Capacity to work autonomously in a remote setting.

• Internet connection with a minimum of 100 Mbps download and 10 Mbps upload speeds.

• Ability to safeguard PHI, PII, and Guidehealth intellectual property.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Company covers travel to and from appointments.

• Mileage reimbursement in accordance with IRS guidelines.

• Medical, Dental, and Vision insurance options.

• 401(k) plan with a 3% employer match on your 6% contribution.

• Life and Disability insurance coverage.

• Voluntary Life insurance options available.

• Employee Assistance Program (EAP).

• Paid time off plans.

• Paid parental leave.

• Access to learning and development resources.

• Flexible fully remote work options.

• Provision of necessary work equipment at no cost.

• Company covers travel-related expenses.