Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at provider locations.

• Travel to provider offices and patient residences for pre-arranged eye exam appointments.

• Utilize company-supplied retinal imaging technology.

• Assist in addressing eye exam and associated quality gaps.

• Complete training on retinal imaging devices and eye examination protocols prior to performing exams independently.

• Maintain proficiency through continuous training.

• Oversee daily scheduling of eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Organize travel arrangements.

• Establish and nurture professional relationships with colleagues, customers, providers, payers, and care teams.

• Carry out responsibilities that support quality enhancement, reporting, patient outreach, and customer success.

• Participate in virtual engagements with team members and partners on non-appointment days.

⛳️ Requirements

• Willingness and capacity to travel daily, up to 100%, to provider sites.

• Must be a local resident of the Houston, TX area.

• No previous experience in eye examinations or imaging necessary; comprehensive training and equipment will be supplied.

• Possession of a valid driver's license.

• Access to reliable transportation.

• An associate degree or higher in a relevant field.

• At least 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality measures, medical billing, or coding.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and healthcare-related systems or applications.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational abilities.

• Capability to meet strict deadlines.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Capacity to work independently in a remote setting.

• Employees must provide their own internet connection with minimum speeds of 100 Mbps download and 10 Mbps upload.

🏝️ Benefits

• Travel expenses to and from appointments are covered by the company.

• Mileage and travel expenses related to eye exam visits are reimbursed by the company.

• Comprehensive training and retinal imaging equipment provided by the company.

• Fully remote work environment with flexibility for working from home.

• Comprehensive Medical, Dental, and Vision insurance plans.

• 401(k) plan with a 3% employer match on the employee's 6% contribution.

• Life and Disability insurance provided.

• Options for Voluntary Life insurance.

• Employee Assistance Program (EAP) available.

• Paid time off policies in place.

• Paid parental leave offered.

• Access to learning and development resources.

• Necessary work equipment provided at no cost.

• Comprehensive benefits for eligible full-time employees working 30 hours per week or more.