Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations and in patients' homes.

• Utilize company-supplied retinal imaging technology.

• Assist in addressing gaps related to eye exams and quality assurance.

• Travel extensively, up to 100%, within the Philadelphia, PA area for prearranged appointments.

• Complete company-sponsored training on retinal imaging tools and eye examination processes prior to performing exams independently.

• Maintain proficiency through continuous training as required.

• Oversee daily scheduling for eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Organize travel arrangements.

• Engage with team members, internal stakeholders, customers, providers, payers, and care teams virtually on days without appointments.

• Foster and sustain professional relationships with colleagues, customers, providers, payers, and care teams.

• Contribute to quality enhancement, reporting, patient outreach, and customer satisfaction.

• Safeguard PHI, PII, and Guidehealth intellectual property by adhering to security protocols and policies.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• Must be a local resident in the Philadelphia, PA area.

• No prior experience in eye exams or imaging is necessary; comprehensive training and equipment will be provided.

• Must possess a valid driver's license and have reliable transportation.

• An associate degree or higher in a relevant field is required.

• A minimum of 1–3 years of experience in a healthcare environment is needed.

• Familiarity with medical terminology, quality metrics, medical billing, or coding is preferred.

• Proficient in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication skills are essential.

• Strong attention to detail and organizational abilities are required.

• Capability to meet strict deadlines.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Capability to work autonomously in a remote setting.

• Internet connection with a minimum of 100 Mbps download and 10 Mbps upload speeds is necessary.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is desirable.

🏝️ Benefits

• Travel to and from appointments is covered by the company.

• Mileage reimbursement is aligned with IRS regulations.

• Fully remote work environment and flexible work-from-home options.

• Company-furnished retinal imaging equipment and comprehensive training provided.

• Medical, Dental, and Vision insurance plans available.

• 401(k) plan with a 3% employer match on up to a 6% employee contribution.

• Life and Disability insurance coverage.

• Options for voluntary Life insurance.

• Employee Assistance Program (EAP) available.

• Paid time off packages offered.

• Paid parental leave benefits.

• Resources for learning and development provided.

• Necessary work equipment supplied at no cost.

• Virtual work environment.