Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to provider offices and patient residences for planned eye exam appointments.

• Utilize company-supplied retinal imaging devices.

• Assist in addressing gaps in eye exam quality and closure.

• Complete company-mandated training prior to performing exams independently.

• Ensure ongoing proficiency through continual training as required.

• Oversee a daily schedule of eye exam appointments.

• Verify appointments with both practices and patients ahead of time.

• Organize travel arrangements.

• Collaborate virtually with team members, internal partners, clients, providers, payers, and care teams during non-appointment days.

• Establish and nurture robust working relationships with stakeholders.

• Assist in quality improvement initiatives, reporting, patient outreach, and customer success efforts.

• Adhere to security protocols and procedures to safeguard PHI, PII, and company intellectual property.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to various provider practices.

• Must be a local resident of the Birmingham, AL region.

• No previous experience in eye examinations or imaging is necessary; comprehensive training and equipment will be provided.

• A valid driver's license and dependable transportation are required.

• An associate degree or higher in a relevant field is needed.

• A minimum of 1–3 years of experience in a healthcare environment is preferred.

• Familiarity with medical terminology, quality measures, medical billing, or coding is beneficial.

• Competence in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications is essential.

• Excellent verbal and written communication abilities are required.

• Strong attention to detail and organizational skills are necessary.

• Capability to meet strict deadlines is essential.

• Ability to work collaboratively with management, colleagues, clients, providers, payers, and care teams is important.

• Must be able to work independently in a remote setting.

• A stable internet connection with a minimum of 100 Mbps download and 10 Mbps upload speed is required.

🏝️ Benefits

• Travel to and from appointments is reimbursed by the company.

• Mileage reimbursement follows IRS guidelines.

• Flexibility for fully remote work.

• Company-supplied retinal imaging equipment and comprehensive training are included.

• Medical, Dental, and Vision insurance plans are available.

• Participation in a 401(k) plan with a 3% employer match on your 6% contribution is offered.

• Life and Disability insurance coverage is provided.

• Options for voluntary life insurance are available.

• Access to an Employee Assistance Program (EAP) is included.

• Paid time off plans are offered.

• Paid parental leave is available.

• Opportunities for professional learning and development resources are provided.

• Required work equipment is supplied at no cost.

• Performance incentives are available.