Respiratory Therapist – Therapy Adherence

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Evaluate home sleep test outcomes, detect trends and irregularities, convey results, and address customer inquiries.

• Facilitate virtual setups for CPAP and BiPAP machines.

• Adjust CPAP/BiPAP pressure in accordance with clinical protocols.

• Analyze and oversee compliance data from cloud-connected PAP devices.

• Recognize therapy challenges or non-compliance issues and proactively assist patients in troubleshooting.

• Conduct virtual mask fittings and suggest options to enhance seal and comfort.

• Provide education to patients regarding the usage, cleaning, and maintenance of PAP equipment.

• Assist patients with resupply schedules and the replacement of masks, cushions, filters, and tubing.

• Support patients facing therapy difficulties such as dryness, leaks, and discomfort.

• Record patient interactions, troubleshooting processes, and follow-up strategies in internal systems.

• Keep up-to-date with DME products, PAP accessories, and best practices for sleep apnea treatment.

• Work collaboratively with clinical, support, and logistics teams to ensure coordinated care.

• Share suggestions for enhancing the follow-up program and improving the patient experience.

⛳️ Requirements

• Must be a Registered Respiratory Therapist (RRT).

• A minimum of 2–3 years of experience in DME is required.

• Familiar with various mask types, resupply guidelines, and best practices for successful long-term PAP therapy.

• Proficient in virtual education, troubleshooting, and conducting mask fittings.

• Demonstrates a patient-centered approach and a commitment to providing compassionate support.

• Comfortable with telehealth platforms and cloud-based compliance systems.

• Knowledgeable about Durable Medical Equipment (DME) and Home Medical Equipment (HME) for sleep apnea care.

• Exceptional written and verbal communication abilities.

• Capable of maintaining patient confidentiality.

• Adaptable and able to respond swiftly in a remote, fast-paced, and collaborative setting.

🏝️ Benefits

• Medical, vision, and dental insurance.

• 100% of employee medical, vision, and dental premiums paid by the Company.

• Medical FSA.

• Dependent care FSA.

• 401(k) plan with full matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary.

• Company-funded life insurance policy.

• Optional pet insurance policy.

• Paid Time Off in accordance with company policies.

• Commuter benefits available for Seattle-based employees.