Renewals Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with the Sales and Customer Success teams to develop strategies for customer retention and expansion.

• Secure revenue from contracts nearing renewal and minimize renewal risks.

• Manage the quote-to-close process for renewals 120 to 90 days prior to the renewal due date.

• Meet or surpass quarterly revenue targets related to retention, growth, and extension of existing customer contracts.

• Work alongside Customer Success to evaluate customer health and implement the appropriate renewal strategy.

• Maintain and provide accurate forecasts of renewals within the designated portfolio.

• Oversee renewal processes for multiple commercial clients simultaneously.

• Escalate customer issues as necessary.

• Identify clients at risk of renewal and take steps to reduce contraction and churn.

• Build and sustain relationships with channel and alliance partners to recognize and finalize joint opportunities.

• Collaborate across departments with Legal and the Deals Desk.

• Suggest and contribute to enhancements in processes.

⛳️ Requirements

• Must reside in the Western United States.

• 2 years of relevant experience in cybersecurity and renewals.

• Experience in a SaaS revenue organization, such as Sales, Customer Success Management (CSM), or a renewals team.

• Comprehensive understanding of SaaS products and pricing models, with the capacity to quickly learn Wiz's offerings and pricing.

• Ability to work autonomously as well as collaboratively within a team.

• Confidence and competence in navigating customer and partner renewal processes in accordance with Wiz's engagement rules.

• Legal authorization to work in the United States without requiring visa sponsorship.

• Preferred: 5 years of relevant experience in cybersecurity and renewals.

• Preferred: Proven history of success and exceeding renewal quotas.

• Preferred: Familiarity with Salesforce, CPQ, IronClad, and ChurnZero.

🏝️ Benefits

• Bonus

• Equity

• Benefits

• Google benefits