Remote Telesales Operator – Direct Channel

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver exceptional customer service and foster relationships through telephone and digital platforms.

• Make outbound calls to clients within the designated portfolio.

• Seek new business opportunities through proactive outreach.

• Showcase and promote the product range, including new launches, assortments, and promotional initiatives.

• Negotiate terms, oversee sales processes, and ensure customer engagement.

• Build consultative relationships by identifying client needs and providing optimal solutions.

• Document all interactions in the corporate systems accurately.

• Oversee post-sale activities to ensure customer satisfaction.

⛳️ Requirements

• A high school diploma is mandatory (a higher education qualification will be viewed favorably).

• Background in telesales, remote sales, customer service, or consultative selling is essential.

• Excellent communication, negotiation, and persuasion abilities.

• Basic familiarity with Microsoft Office applications.

• Experience with CRM systems is necessary.

• Must be organized, disciplined, and results-driven.

• Strong verbal communication skills and comfort with phone, WhatsApp, and other digital sales and service channels.

• Preferred candidates will have experience in pharmaceutical distribution, dermocosmetics, personal care and beauty, or consumer goods industries.

• Preferred: experience in serving pharmacies, drugstores, or distributors.

🏝️ Benefits

• CLT employment contract.

• Position available for People with Disabilities (PwD).

• Commitment to promoting diversity within the team.