Remote Sales Operator – Direct Channel

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver exceptional customer service and foster relationships with clients via phone and digital platforms.

• Take the initiative to reach out to customers within the designated portfolio.

• Discover and pursue new business prospects.

• Showcase and promote the product range, including new launches, product assortment, and promotional initiatives.

• Negotiate and follow up on sales to ensure customer activation and conversion of purchases.

• Cultivate consultative relationships by understanding client needs and providing optimal solutions.

• Document all interactions in corporate systems and conduct follow-ups post-sale.

• Play a role in driving sales growth and enhancing brand presence.

⛳️ Requirements

• A high school diploma is required (a college degree is advantageous).

• Prior experience in telesales, remote sales, customer service, or consultative sales is essential.

• Excellent communication, negotiation, and persuasion abilities.

• Basic proficiency in Microsoft Office and familiarity with CRM systems.

• Strong organizational skills, discipline, and a results-oriented approach.

• Exceptional verbal communication skills, with confidence in managing customer service and sales through phone, WhatsApp, and other digital channels.

• Experience in the pharmaceutical distribution, dermocosmetics, personal care and beauty, or consumer goods industries is a plus.

• Background in serving pharmacies, drugstores, or distributors is an advantage.

• Residency in São Paulo is required.

🏝️ Benefits

• This position is also available to People with Disabilities (PwD).

• We appreciate diversity within our team and encourage professionals from all backgrounds to apply.