Regional Transplant Center – OPO Liaison

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with TXC/OPO decision-makers to deliver clinical education on LBE’s service model, EVLP devices, and their value proposition.

• Train and onboard healthcare professionals regarding LBE’s service model and EVLP devices.

• Carry out timely post-EVLP procedure communications to debrief and pinpoint areas for improvement.

• Organize and conduct regular visits to TXCs/OPOs to nurture relationships, provide support, and identify process enhancements.

• Assess partner needs and create solutions, including workflows and communication-tool content.

• Cultivate expertise on the US lung transplant landscape and LBE services to aid in strategic decision-making.

• Act as a liaison between TXCs and EVLP Specialists for clinical and technical inquiries.

• Keep comprehensive client and lifecycle information updated in the CRM.

• Build and sustain relationships with current and prospective thought leaders.

• Represent the organization at transplant conferences, meetings, and symposia, and relay key insights internally.

• Engage in the execution of contracts and agreements with both internal and external stakeholders.

• Participate in referral and case debriefs, offering insights and recognizing workflow enhancements.

• Comply with internal processes and regulatory/compliance standards.

• Execute marketing strategies and communicate initiatives to TXCs/OPOs.

• Assist in the development of case studies, abstracts, and scientific submissions.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s Degree in a scientific or clinical field (or equivalent experience).

• Over 5 years of experience as an organ procurement coordinator, thoracic transplant coordinator, or a thoracic transplant medical science liaison/scientist.

• Proven experience in building and maintaining relationships with TXCs and/or OPOs.

• Demonstrated experience in training physicians in the transplant or cardiothoracic field.

• Proficient in OPO processes.

• Familiarity with Microsoft Office Suite.

• Willingness to travel up to 60%.

• Effective verbal presentation skills.

• Proven ability to be self-directed and exhibit strong organizational and planning capabilities.

• Knowledge of UNOS policies and procedures related to lung allocation, procurement, donor management, and data reporting.

• Certified Procurement Transplant Coordinator (CPTC) or Certified Transplant Preservationist (CTP) preferred.

• Clinical and scientific knowledge in thoracic surgery and/or thoracic transplant procedures preferred.

• Familiarity with transplant reimbursement processes and policies preferred.

• Previous experience with EVLP devices preferred.

• Prior experience with Veeva as a CRM or PRB tool preferred.

• Ability to forecast, maintain a robust CRM, and analyze TXC data and dashboards preferred.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Prescription coverage.

• Employee wellness resources.

• 401(k) savings plan.

• Employee Stock Purchase Plan (ESPP).

• Paid time off.

• Paid parental leave.

• Disability benefits.