Regional Strategy and Operations Lead – Americas

This is a fully remote position, open to applicants in Canada, +7 more states.

📋 Description

• Oversee the daily operations of the Americas team and its partner network.

• Act as the operational link between global teams and the Americas region.

• Facilitate organization-wide processes, track strategic priorities, manage documentation, and oversee knowledge management.

• Lead the collection of partner data via the Global Data System, Network Survey, and Network Standards survey.

• Update and maintain Salesforce databases for partners in the Americas.

• Analyze regional data and trends to guide strategy and support for partners.

• Create and manage internal and external communications, including newsletters, emails, presentations, and other materials for the region.

• Handle logistics, payments, and operational processes for regional and global events, retreats, visits, and partner gatherings.

• Organize partner calls and learning sessions, including handling invitations, agendas, presentations, translations, and resources.

• Assist in onboarding new partner staff to platforms, tools, communities, and network opportunities.

• Develop and highlight regional success stories and examples of partner impact.

• Oversee the operational execution of the Americas budget and manage SAP/Concur processes.

• Support regional team meetings, retreats, and initiatives to build team culture.

• Undertake additional responsibilities that align with the goals and priorities of the Americas Regional Team.

⛳️ Requirements

• A minimum of 5–7+ years of experience in a strategy and operations leadership role.

• Proficiency in both written and spoken English and Spanish is essential.

• Demonstrated capability to efficiently manage projects with a focus on achieving strong outcomes.

• Experience with operational systems such as Salesforce, SAP/Concur, and complex project tracking.

• Exceptional skills in prioritization, organization, communication, and project management.

• Strong executive presence with the ability to communicate effectively with senior leadership and external partner CEOs.

• High level of attention to detail, thoroughness, and accuracy.

• Ability to engage effectively with a diverse range of stakeholders and nurture relationships through proactive communication.

• Capacity to work collaboratively across multiple diverse and agile teams.

• Skill in diagnosing project-team needs and addressing project support requirements.

• Commitment to contributing to inclusive and equitable work environments.

• Capability to balance different perspectives and make judgments in complicated situations.

• Flexibility and adaptability in fast-paced work settings.

• Strong dedication to Teach For All’s mission.

• Familiarity with Salesforce or other client relationship management systems is a plus.

• Experience living or working in international settings is desirable.

• Experience with fundraising or subgrants management processes is a plus.

• Proficiency in Microsoft Office Suite and Google Documents is desirable.

• Must possess valid work and residency authorization in the country of hire; visa sponsorship, immigration assistance, work permits, or residency application support will not be provided.

🏝️ Benefits

• Opportunities for professional and personal development.

• A comprehensive benefits package tailored to well-being and work-life balance needs.

• Generous time off policies.

• Flexible work arrangements.

• A commitment to fostering an inclusive culture where staff feel valued and a sense of belonging.

• Opportunities to create a positive impact on Teach For All and beyond.