Commercial Operations Director – Commercial Excellence

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Lead the transformation of MiniMed commercial operations and enhance operational excellence initiatives throughout the Emerging EMEA region.

• Facilitate sales enablement, commercial analytics, operational governance, and management of indirect channels.

• Design and implement training programs focused on competencies and develop incentive strategies.

• Create and execute a training curriculum for new sales representatives.

• Develop competency frameworks applicable to various sales roles and experience levels.

• Spearhead the regional strategy for commercial upskilling, which includes curriculum design, content creation, and delivery.

• Formulate and execute strategies for Sales Incentive Plans.

• Assess and deploy tools and platforms that enhance enablement.

• Create governance structures, measurement frameworks, and processes for continuous improvement.

• Generate insights for commercial purposes through data analysis, market research, and competitive intelligence.

• Develop predictive analytics for forecasting sales performance and optimizing resource allocation.

• Establish governance frameworks, policies, and standards to ensure commercial excellence.

• Monitor key performance indicators (KPIs) and create dashboards for sales enablement and commercial execution.

• Oversee enablement initiatives for indirect channel partners.

• Create competency frameworks and incentive programs for partners.

• Implement processes for channel management and set performance standards.

• Cultivate and sustain relationships with partners, providing strategic guidance.

• Track channel performance and mentor partners to enhance productivity.

• Manage the tendering process, contract execution, and administration of portals.

• Handle event operations, including vendor coordination, logistics, healthcare compliance, reporting, approvals, and post-event follow-up.

• Collaborate with Sales leadership, Human Resources, Finance, and global Commercial Excellence teams.

• Lead cross-functional projects and initiatives related to change management.

⛳️ Requirements

• A minimum of 10 years of progressive experience in sales enablement, commercial excellence, operations, or related functions within complex global organizations.

• At least 7 years of experience in managing teams.

• Proven track record in designing and implementing sales training programs, competency frameworks, and enablement strategies.

• Strong expertise in sales incentive design, analytics, and performance management.

• Demonstrated ability to develop and interpret complex business analytics, dashboards, and performance metrics.

• Experience in managing indirect channels or partner enablement programs.

• Exceptional project management and change management skills.

• Strong communication and stakeholder management abilities, with a talent for influencing across various organizational levels.

• Proficiency in English; knowledge of additional EMEA regional languages is highly advantageous.

• Willingness to travel within the Emerging EMEA region as required.

• Competence in analytics, metrics, and utilizing insights to inform business decisions.

• In-depth understanding of sales processes, revenue models, and commercial dynamics.

🏝️ Benefits

• Flexible Benefits Package.

• Short-term incentive: Medtronic Incentive Plan (MIP).

• Annual long-term incentive plan.

• Competitive compensation packages.

• Benefits and resources tailored to support employees at every stage of their career and life.