Regional Manager, Summer Work and Travel

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Lead a hands-on team dedicated to growth in placements and support for hosts, participants, and community members.

• Oversee sales to new hosts, renew and expand existing host relationships, and identify host families within a designated territory.

• Establish personalized sales objectives and pipeline targets while coaching team members to surpass seasonal goals.

• Develop outreach strategies to engage new hosts and rejuvenate current relationships.

• Create and implement host-focused community events to add value and enhance sales opportunities.

• Provide account management for host accounts by fostering long-term relationships, fulfilling commitments, and identifying opportunities for growth and retention.

• Monitor and report on sales and placement outcomes, swiftly adjusting strategies to guarantee success.

• Advise hosts on hiring strategies and offer guidance to optimize placement results.

• Collaborate cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and uphold program quality.

• Guarantee a high-quality experience for stakeholders through proactive communication and support, as evaluated by NPS results.

⛳️ Requirements

• A bachelor's degree is required.

• A minimum of 5–7 years of proven sales success is required; experience in B2B and human capital solutions is preferred.

• At least 3–5 years of experience in people management is preferred.

• Ability to derive conclusions and formulate strategies based on metrics.

• Excellent verbal and written communication skills are required.

• Strong organizational skills with keen attention to detail are required.

• A proactive approach and a preference for a fast-paced work environment are essential.

• Capability to work effectively with remote field staff.

• Proficient in investigating and analyzing information to draw conclusions and resolve problems efficiently.

• Energetic, personable, goal-oriented, and team-oriented.

• Comfortable with ambiguity and possess a sense of humor.

• Required technology proficiency; experience with Salesforce, Microsoft Suite, and Teams is preferred.

• Innovative, creative, and adaptable to changing environments.

• A strong passion for CIEE's mission and global exchange.

• Background checks, reference checks, and verification of education and employment are required as conditions of employment.

• Candidates must reside in Mackinac, Michigan, United States.

• This position is remote only.

🏝️ Benefits

• Paid time off and parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and long-term disability coverage.

• 6 floating Fridays (subject to eligibility rules).

• CIEE Study Abroad Programs.

• 403(b) Retirement Plan with employer contribution.

• Comprehensive life, travel, medical, dental, and vision insurance coverage.

• Flexible Spending Accounts/Health Savings Account for medical and dependent expenses.

• Optional benefits including identity theft protection, pet insurance, accident, and critical illness coverage.

• Competitive total rewards package.