Regional Manager – Summer Work and Travel

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee a dedicated team aimed at enhancing placement growth and providing support for hosts, participants, and community members.

• Generate job sales from host employers leading to multiple program placements.

• Arrange host families for Summer Work and Travel participants when employers are unable to provide housing.

• Organize and implement community events that offer value to hosts.

• Mentor staff in sales techniques and account management practices.

• Address host-related hiring requirements and ensure prompt and effective placement of participants.

• Manage sales efforts towards new hosts, renew and expand existing host relationships, and source host families within a specified territory.

• Establish personalized sales objectives and pipeline targets while providing ongoing coaching.

• Develop outreach strategies to attract new hosts and renew current relationships.

• Create and implement host-focused community events designed to optimize sales.

• Cultivate long-lasting host account relationships, ensure commitments are met, and identify opportunities for growth and retention.

• Monitor and report on sales and placement outcomes, adjusting strategies as necessary to achieve success.

• Advise hosts on hiring strategies and offer guidance to enhance placement results.

• Collaborate cross-functionally with compliance, participant services, and other internal teams.

• Deliver a gold-standard stakeholder experience through proactive communication and support, evaluated by NPS results.

⛳️ Requirements

• A Bachelor's degree is mandatory.

• A minimum of 5-7 years of proven sales success is essential; experience in B2B and human capital solutions is preferred.

• At least 3-5 years of experience in people management is preferred.

• Capability to draw insights and formulate strategies based on metrics.

• Strong verbal and written communication skills are necessary.

• Excellent organizational skills with a keen attention to detail are required.

• A proactive approach and a preference for working in a fast-paced environment are essential.

• Ability to collaborate effectively with remote field staff.

• Proficient in investigating and analyzing information to efficiently draw conclusions and solve problems.

• Energetic, personable, and oriented towards goals and teamwork.

• Comfortable with ambiguity and possessing a sense of humor.

• Required technology proficiency; experience with Salesforce, Microsoft Suite, and Teams is preferred.

• Innovative, creative, and adaptable to a changing environment.

• A strong passion for CIEE's mission and global exchange.

• Successful completion of a background check, reference check, and verification of education and employment is required for employment.

• Candidates must reside in Cape Cod, Massachusetts.

🏝️ Benefits

• Paid time off and parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and long-term disability coverage.

• 6 floating Fridays (subject to eligibility rules).

• Opportunities for CIEE Study Abroad Programs.

• 403(b) Retirement Plan with employer contributions.

• Comprehensive insurance coverage (life, travel, medical, dental, and vision).

• Flexible Spending Accounts/Health Savings Account (medical and dependent care).

• Optional benefits (identity theft protection, pet insurance, accident, and critical illness coverage).

• Competitive total rewards package, enhancing total compensation by up to 25%.