Regional Leasing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and assist in developing leasing strategies for a designated portfolio by utilizing KPIs, market trends, competitive analysis, historical data, and operational insights.

• Collaborate with Regional Managers to pinpoint performance enhancement opportunities and create action plans at both property and portfolio levels.

• Facilitate or engage in regular portfolio leasing and business review meetings; assess performance, trends, risks, priorities, and the progress of action plans.

• Track key metrics including traffic, lead conversion, applications, leases, renewals, occupancy rates, velocity, and other leasing-related statistics.

• Analyze competitor activities, pricing, concessions, student demographics, university trends, and local market conditions.

• Suggest leasing specials, concessions, pricing strategies, and other leasing initiatives.

• Provide support for underperforming properties and emerging leasing challenges.

• Ensure the consistent execution of leasing strategies, campaigns, and initiatives at the property level.

• Assess leasing practices, lead management, follow-up processes, tour execution, customer experience, and overall leasing procedures.

• Offer onsite leasing assistance during peak seasons, transitions, performance issues, and other critical times.

• Assist with new property openings, transitions, acquisitions, and portfolio projects.

• Mentor and coach Leasing Managers and onsite teams regarding leasing systems, CRM platforms, processes, expectations, and best practices.

• Provide insights on leasing techniques, lead conversion strategies, closing techniques, urgency, objection management, follow-up processes, customer experience, and tour execution.

• Review websites, social media, digital advertising, promotional materials, outreach efforts, and onsite marketing for alignment with brand and leasing objectives.

• Collaborate with Marketing and Operations on campaigns and U.S. and global leasing, marketing, branding, and resident experience initiatives.

• Build strong relationships with regional, property, onsite, and Support Office teams; communicate trends, risks, opportunities, and suggested actions.

• Report directly to the Director of Leasing.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, Hospitality, Real Estate, or a related field is preferred; equivalent relevant experience may also be considered.

• A minimum of three (3) to five (5) years of progressive experience in student housing, multifamily housing, leasing, property operations, or a related field.

• Willingness to travel up to 75% based on portfolio and business requirements, including frequent overnight and multi-day travel.

• Proven experience in leading leasing strategies, sales techniques, lead management, customer experience, and property-level leasing operations.

• Experience in coaching, training, and developing leasing or sales teams.

• Excellent organizational and time-management skills with the ability to handle multiple properties, priorities, deadlines, and competing business demands.

• Capacity to work independently while maintaining robust communication and collaboration with regional and corporate leadership.

• Ability to navigate through apartment communities and related property areas while conducting site visits, observations, training, and operational reviews.

• Flexibility to work a varied schedule as needed to support property operations, peak leasing periods, move-in/move-out activities, events, training, or other business priorities, which may occasionally include evenings or weekends.

• Proficient in CRM and property management/leasing platforms such as Entrata, Yardi, or RealPage; as well as Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams.

• Experience in student housing is highly preferred.

🏝️ Benefits

• Competitive salary

• Bonus eligibility

• Comprehensive benefits package

• Health insurance

• Dental insurance

• Vision insurance

• 401k with 4% employer matching

• Three weeks of PTO

• Paid Wellness Time

• 11 paid Holidays

• Paid Parental Leave

• 1 Paid Volunteer Day

• 1 Paid YuDay

• Company-paid STD, LTD, and Life insurance