Regional Key Account Director

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the comprehensive delivery and performance of a significant client account.

• Ensure that contractual obligations and service standards are consistently met.

• Establish and nurture senior-level client relationships, acting as the primary strategic partner and escalation point.

• Drive commercial success through managing P&L, forecasting, budgeting, profitability analysis, and cost management.

• Formulate and execute account strategies that align with client objectives and foster business growth.

• Identify and implement continuous improvement initiatives to enhance operational efficiency, customer experience, and value generation.

• Lead, mentor, and develop high-performing teams.

• Collaborate with cross-functional teams to deliver innovative solutions and outstanding customer outcomes.

• Ensure governance, compliance, risk management, and performance reporting are maintained across the account.

• Utilize customer insights and performance metrics to drive service improvements, innovation, and sustainable growth.

• Assist in pursuing new business opportunities, service rollouts, customer evaluations, and audit processes.

⛳️ Requirements

• Extensive experience in a senior account management, commercial, or operational leadership position.

• Demonstrated leadership experience in the shopper marketing, retail display, POS, or related sectors, preferably in a global context.

• Strong commercial and financial expertise, including P&L management, budgeting, forecasting, and profitability oversight.

• Proven track record in expanding strategic accounts, delivering exceptional service, and enhancing long-term client relationships.

• Established ability to develop and lead high-performing teams.

• Strong skills in stakeholder management, negotiation, and influencing.

• Exceptional analytical and problem-solving abilities.

• Proactive, resilient, and customer-centric mindset.

• Excellent written and verbal communication skills in English are essential.

🏝️ Benefits

• Diverse, motivated, and engaged workforce.

• Culture of inclusion where every individual is treated equitably.

• Equal opportunity to achieve success.

• Opportunity to collaborate with an international team.

• Autonomy to influence strategy and promote innovation.

• Chance to make a meaningful impact on client success and business growth.