Regional Key Account Director

This is a fully remote position, open to applicants in China.

📋 Description

• Oversee the complete delivery and performance of a significant client account, ensuring that contractual obligations and service standards are met.

• Establish and nurture senior-level client relationships, serving as the primary strategic partner and escalation point.

• Enhance commercial performance through management of P&L, forecasting, budgeting, profitability analysis, and cost control.

• Formulate and execute account strategies that align with client objectives and foster business growth.

• Recognize and implement continuous improvement initiatives that boost operational efficiency, customer experience, and value creation.

• Lead, mentor, and cultivate high-performing teams.

• Collaborate with cross-functional teams to provide innovative solutions and exceptional customer outcomes.

• Ensure governance, compliance, risk management, and performance reporting are maintained across the account.

• Utilize customer insights and performance metrics to enhance service offerings, drive innovation, and support long-term growth.

• Assist in pursuing new business opportunities, service implementations, customer evaluations, and audit processes.

⛳️ Requirements

• Extensive experience in a senior account management, commercial, or operational leadership position.

• Demonstrated leadership experience in the shopper marketing, retail display, POS, or a related field, preferably within a global context.

• Strong commercial and financial expertise, including ownership of P&L, budgeting, forecasting, and profitability management.

• Proven track record in expanding strategic accounts, delivering exceptional service, and enhancing long-term client relationships.

• Established ability to develop and lead high-performing teams effectively.

• Strong skills in stakeholder management, negotiation, and influence.

• Exceptional analytical and problem-solving skills.

• Proactive, resilient, and customer-centric mindset.

• Outstanding written and verbal communication skills in English are required.

🏝️ Benefits

• A diverse, motivated, and engaged workforce culture.

• An inclusive workplace that values differences and offers equal opportunities for success.

• The chance to work with a world-leading organization.

• The autonomy to shape strategy and drive innovation.

• An opportunity to make a significant impact on client success and business growth.

• Collaboration with international teams.

• Candidate experiences may include engagement with International Paper colleagues and visits to an International Paper or DS Smith site or office.