Regional Director – Summer Work and Travel

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take charge of the annual growth strategy for the Cape Cod region, establishing targets for host retention, placements, and new business opportunities.

• Drive sales efforts for new hosts, renewals, growth of existing hosts, and sourcing host families.

• Initiate and oversee the Summer Work and Travel Host Family Recruitment program.

• Set personalized sales objectives and pipeline goals while mentoring team members to surpass seasonal targets.

• Recruit, hire, and onboard regional personnel, building a high-performing field team.

• Develop outreach strategies to attract new hosts and nurture existing relationships.

• Organize and execute host-centric community events to enhance value and maximize sales potential.

• Manage account relationships for regional host accounts, strengthening connections and identifying growth and retention opportunities.

• Act as CIEE's senior regional representative with key host accounts, chambers of commerce, community organizations, and housing partners.

• Monitor and report on sales and placement outcomes, adjusting strategies to ensure effectiveness.

• Oversee the regional budget and resources, making investment choices based on returns and growth prospects.

• Consult with hosts on recruitment strategies and provide advice to optimize placement outcomes.

• Collaborate with compliance, participant services, and other internal teams to ensure host satisfaction and maintain program quality.

• Deliver a high-quality experience for all stakeholders through proactive communication and support, as measured by NPS results.

⛳️ Requirements

• A bachelor's degree is required.

• At least 7–10 years of proven sales success is required; experience in B2B and human capital solutions is preferred.

• A minimum of 5 years of experience in people management is preferred.

• Ability to analyze metrics to draw conclusions and formulate strategies.

• Strong verbal and written communication skills are essential.

• Excellent organizational skills with a keen attention to detail are required.

• Proactive attitude and preference for a fast-paced working environment.

• Ability to collaborate with remote field staff.

• Skilled in investigating and analyzing information to efficiently solve problems.

• Energetic, personable, and focused on goals and team success.

• Comfortable with ambiguity and possesses a sense of humor.

• Proficient in technology; familiarity with Salesforce, Microsoft Suite, and Teams is preferred.

• Innovative, creative, and adaptable to changing circumstances.

• Strong passion for CIEE's mission and global exchange.

• Must reside in Cape Cod, Massachusetts.

• Background checks, reference checks, and verification of education and employment are prerequisites for employment.

🏝️ Benefits

• Paid time off and parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and long-term disability coverage.

• 6 floating Fridays (subject to eligibility rules).

• Opportunities for CIEE Study Abroad programs.

• 403(b) Retirement Plan with employer contribution.

• Comprehensive insurance coverage: life, travel, medical, dental, and vision.

• Flexible Spending Accounts/Health Savings Account (medical and dependent care).

• Optional benefits: identity theft protection, pet insurance, accident, and critical illness coverage.

• Competitive total rewards package that can enhance total compensation by up to 25%.