Recruitment & Onboarding Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the complete onboarding process for new employees from the moment they accept their offer until they achieve full clearance and are ready to be scheduled.

• Monitor and follow up on background checks, ensuring confirmation of clear results.

• Gather and authenticate employment documents, including I-9 work eligibility forms, professional certifications, and liability insurance.

• Validate RBT and BCBA certification numbers alongside their expiration dates with the respective certification board.

• Develop and sustain employee profiles across HR, payroll, clinical, and time-tracking platforms.

• Draft and distribute contracts and offer letters, ensuring all signatures are confirmed.

• Follow up via email and phone regarding any outstanding onboarding tasks.

• Monitor new-hire progress using the onboarding tracker and promptly update statuses.

• Respond to case coordination emails and revise employee statuses and calendars following the confirmation of start-of-care.

• Review timesheet discrepancies each payroll cycle and communicate with employees accordingly.

• Assist in offboarding by deactivating accounts and organizing the return of equipment.

• Evaluate incoming resumes, assess candidates against job requirements, and arrange interviews.

• Facilitate communication among recruitment, compliance, clinical, and scheduling teams to adhere to hiring timelines and prevent any delays.

⛳️ Requirements

• Experience in an administrative, HR, recruitment, or compliance-oriented role.

• Strong verbal and written communication skills in English.

• Professional and confident demeanor when communicating via phone.

• Exceptional attention to detail and accuracy in data entry across various systems.

• Strong organizational skills and ability to follow up while juggling multiple tasks in a deadline-driven setting.

• Comfortable navigating multiple systems and quickly learning new technologies.

• Good judgment when applying established rules and processes.

• Maintain professionalism and discretion while handling confidential employee information.

• Proficient in MS Office and Outlook.

• Must have a fixed fibre line with a minimum upload and download speed of 25 Mbps.

• Capability to support a wired Ethernet connection.

• Must have a reliable power backup solution.

• Must reside in South Africa.

• Beneficial: experience with Paycom, CentralReach, Monday.com, or comparable HR, payroll, and workflow systems.

• Beneficial: understanding of US employment verification (I-9) and healthcare compliance.

• Beneficial: background in healthcare or ABA therapy.

🏝️ Benefits

• Work on all South African public holidays, compensated in accordance with the BCEA.

• Fully remote work environment.

• Requirement for a fixed fibre line that supports wired Ethernet.

• Reliable power backup solution is required to handle load shedding and power outages.