Quality Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement a repeatable methodology for data collection and reporting using SharePoint and Power BI.

• Design, publish, and manage Power BI dashboards and visualizations that reflect quality posture, compliance rates, findings, aging, and remediation status.

• Build and manage SharePoint Lists, libraries, and views effectively.

• Automate the intake of reviews, scoring capture, logging of findings, and status notifications through Power Automate and Power Apps.

• Generate monthly Quality Control Status Reports, quarterly Quality Assurance Status and Improvement Reports, executive presentations, and weekly status updates.

• Examine review results to identify trends, recurring defect patterns, and root causes.

• Convert findings into prioritized recommendations for process improvements.

• Verify published metrics against source records, quality control workbooks, and Jira tracking data.

• Conduct quality control reviews of project artifacts throughout all phases of the project management lifecycle.

• Assist in phase gate and pre-brief governance reviews.

• Develop and maintain standard operating procedures, reporting data dictionaries, user guides, and review checklists in Confluence and SharePoint.

• Engage in calibration and peer reviews.

• Collaborate with federal project managers to articulate findings, clarify standards, and monitor corrective actions until resolution.

⛳️ Requirements

• 3-5 years of experience in business analysis, data analysis, or quality analysis supporting a program management office, IT governance function, or compliance organization.

• Bachelor's degree in Information Systems, Business, Data Analytics, Computer Science, or a related field; alternatively, an additional four years of directly relevant analytical or quality assurance experience may substitute for the degree.

• Practical experience in building Power BI reports and dashboards, including data modeling, DAX measures, and connections to SharePoint and Excel data sources.

• Hands-on experience in designing and administering SharePoint Lists and libraries, including calculated columns, views, permissions, and list-based data structures for operational reporting.

• Proficient in Microsoft Power Platform, particularly Power Automate and Power Apps.

• Advanced skills in Microsoft Excel, including pivot tables, lookup and array formulas, and complex scoring or evaluation workbooks.

• Experience in writing analytical reports for a government or executive audience.

• Familiarity with reviewing documentation or deliverables against defined quality, compliance, or audit criteria and documenting findings.

• Working knowledge of project and program management lifecycle concepts and governance artifacts.

• Excellent written and verbal communication skills.

• Ability to perform effectively in a fully remote working environment.

• Capability to obtain and maintain a Public Trust suitability determination.

• Experience with Atlassian Jira and Confluence.

• Understanding of Microsoft Project schedules and schedule health concepts.

• Previous support to a federal or legislative branch program management office, or experience applying GAO, ISO 9001, or PMBOK-based quality management frameworks.

• Technical writing experience in producing standard operating procedures, process guides, or reporting data dictionaries for a government client.

• Relevant certifications such as PL-300, PL-900, CBAP, ITIL Foundation, or PMP.

• Must possess or be eligible to obtain and complete a Public Trust background investigation and/or clearance.

• Must be a U.S. Citizen.

🏝️ Benefits

• Virtual health visits.

• Commuter perks.

• Pet insurance.

• Entertainment discounts.

• Annual performance reviews.

• Tuition assistance.

• Opportunities for internal career growth.

• 401(k) matching contributions.

• Life and disability insurance.

• Financial wellness tools.

• Annual awards.

• Recognition for service anniversaries.

• Referral bonuses.

• Peer-to-peer shoutouts.

• Comprehensive healthcare coverage.

• Wellness programs.

• Flu shots.

• Biometric screenings.

• Fully remote work environment.