Provider Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise timekeeping procedures and resolve any issues that arise.

• Oversee reimbursement and expense management processes, including approvals and assistance for employees.

• Provide triage support for employee inquiries and respond to operational and HR-related questions.

• Confirm professional licenses and monitor licenses that are pending or about to expire.

• Ensure the maintenance of accurate employee records and compliance with onboarding and employment regulations.

• Coordinate onboarding requirements, which include district and state-specific mandates such as Faith's Law, district-level documentation, fingerprinting, and drug screenings.

• Manage onboarding workflows to ensure timely completion of all onboarding tasks.

• Prepare and dispatch offer letters, assignment confirmations, and initial welcome communications.

• Act as a point of contact for updates on onboarding processes and changes in employment status.

⛳️ Requirements

• Minimum of 1 year of administrative experience, including familiarity with human resources and recruitment processes.

• Experience in a school-based professional role (e.g., teacher, SLP, or a similar position) may be accepted in place of administrative experience.

• Bachelor's degree is required.

• Excellent verbal and written communication skills are essential.

• Proficient in Google Workspace (Docs, Gmail, Sheets) and comfortable with learning new systems.

• Experience with HRIS/HCM systems is preferred.

• Strong organizational skills coupled with exceptional time management abilities.

• Capability to prioritize tasks effectively in a fast-paced, remote setting.

🏝️ Benefits

• 401(k) plan with matching contributions.

• Health, dental, and vision insurance coverage.

• Flexible Spending Account (FSA) options.

• Unlimited paid time off policy.

• Fully remote working environment.

• Short-term disability insurance.

• Life insurance options available.