Provider Support Assistant

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Serve as the intermediary between providers and patients to facilitate ongoing patient care.

• Provide results related to pathology and laboratory analyses.

• Fulfill requests for medical records.

• Handle requests for prescription refills.

• Manage prior authorization requests for medications.

• Carry out additional responsibilities as assigned and as requirements change.

• Improve healthcare provider efficiency by offering administrative and patient support services through virtual technology.

• Ensure the delivery of timely and accurate information, scheduling, and assistance while upholding confidentiality and professionalism.

⛳️ Requirements

• High school diploma or equivalent is required.

• Healthcare-specific training is preferred but not mandatory.

• Must be friendly, polite, and maintain a professional demeanor.

• Possess strong written and verbal communication skills.

• Show empathy and a caring attitude towards patients.

• Must be self-motivated and detail-oriented.

• Ability to work independently is essential.

• Must maintain strict patient confidentiality and comply with US HIPAA laws and other relevant regulations.

• A reliable high-speed internet connection is necessary.

• A quiet, private, and dedicated workspace at home is required.

• Candidate must pass an internet speed test.

• A wired internet connection is mandatory; Wi-Fi is not acceptable.

• Must reside in Alabama.

🏝️ Benefits

• Weekly Pay

• Paid Training

• Opportunities for Advancement

• Employee Assistance Program (EAP)

• Employee Discount on Cosmetic Services and Products

• Provision of appropriate work-from-home equipment, including a secure laptop, monitor(s), headset, and webcam