Provider Data Services Specialist

This is a fully remote position, open to applicants in Alabama, +11 more states.

📋 Description

• Perform outreach to provider offices to confirm directory demographic details, provider involvement, and accessibility information.

• Accurately record outreach results in QuickBase, Salesforce, and other specified systems.

• Assist in monitoring and validating Medicaid and Dual provider directories.

• Gather and evaluate validation outcomes to assess directory data quality, identifying patterns and root causes of inaccuracies.

• Communicate outreach findings with Provider Data Services, Compliance, and Medicaid business partners for further analysis and follow-up.

• Engage in special projects and ad hoc outreach initiatives concerning provider data quality, directory validation, regulatory obligations, and unique business initiatives.

⛳️ Requirements

• 1-2 years of experience in healthcare administration.

• Excellent oral communication abilities.

• A high school diploma or equivalent is required.

• Prior experience with provider demographic data is preferred.

• Experience using QuickBase is preferred.

• Background in a call center environment is preferred.

• Capability to conduct high-volume provider outreach while upholding productivity, quality, and accuracy standards.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.

• Eligibility for CVS Health bonus, commission, or short-term incentive program in addition to base pay.