Project & Service Team Member

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Oversee timelines and deliverables for low voltage installations, including data cabling, CCTV, and access control systems.

• Manage service tickets through Zoho Desk and oversee long-term deployments using Zoho Projects.

• Facilitate communication between clients and field technicians.

• Keep comprehensive project notes, maintain hardware inventories, and prepare close-out reports.

• Address incoming communications through Dialpad.

• Balance individual tasks with collaborative team objectives.

⛳️ Requirements

• 2–5 years of experience in a project coordination or service administration role, ideally within the low voltage or IT sectors.

• Strong knowledge of Ubiquiti networking, access control systems, IP cameras, and structured cabling.

• Previous experience with Zoho Desk and Zoho Projects is highly desirable.

• Excellent written and verbal communication skills in English; ability to convey complex technical information clearly.

• A quiet workspace free from distractions.

• A reliable, high-speed internet connection.

• A dual monitor setup.

• A PC with an Intel i7 processor or equivalent, or better.

🏝️ Benefits

• Immediate start date.

• A growth-oriented environment where contributions to processes are recognized and valued.

• Opportunity for remote work.

• Flexibility to work from anywhere in the world, regardless of location.