Project Manager, Operations – Life Sciences

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide support to the Operations and Sales teams by overseeing various elements of the document translation lifecycle.

• Assist with new interpretation requests and facilitate the processing of new orders.

• Aid the operations team in launching new projects.

• Initiate tasks for urgent requests.

• Pre-process files prior to delivery to translators, ensuring they are complete and well-organized.

• Perform post-production quality assurance checks and report any issues to project managers.

• Source translation teams, assign tasks, and track progress on behalf of the project manager.

• Prepare final delivery packages.

• Keep accurate and up-to-date project records.

• Collaborate with the operations team to align with client specifications.

• Manage project resources effectively.

• Assist the operations team with additional tasks, such as importing and exporting files.

• Monitor assigned projects to ensure vendor acceptance.

• Oversee group inboxes and direct emails to the appropriate personnel.

• Report any unaccepted or unassigned projects to department managers.

• Provide assistance with feasibility requests.

• Manage projects from start to finish to meet or exceed client expectations.

• Participate in special projects and perform other duties as assigned by management.

⛳️ Requirements

• Proficient in all Microsoft Office applications.

• Capable of managing multiple demands, delays, or interruptions while maintaining accuracy and timeliness.

• Show initiative, persistence, problem-solving skills, and a passion for learning.

• Possess excellent written and verbal communication skills using a professional tone and language.

• Be tactful and diplomatic, demonstrating a clear, straightforward, courteous, and cooperative manner when interacting with others.

• Detail-oriented, thorough, accurate, and able to work quickly and steadily with focus.

• Strong analytical, troubleshooting, and decision-making skills.

• Exhibit creative thinking to readily provide client solutions.

• Previous internship or experience in a fast-paced office environment.

• Fluent in English.

• Fluency in an additional language is preferred but not mandatory.

• Ability to consistently stand and/or sit while meeting with team members.

• Ability to consistently operate a computer and other office productivity equipment.

• Ability to remember names and details effectively.

• Ability to maintain confidentiality of information that is confidential and proprietary to Questel or its clients.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Friendly and collaborative work environment.

• Flexible working hours and remote work options.