Project Manager – Mass Tort Cases

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage multiple assigned mass tort and class action cases independently, often at the same time.

• Supervise the setup of cases and facilitate the delivery of case websites, traditional media, and social media initiatives.

• Create and sustain project documentation, including status reports, deadlines, delegated task updates, and milestones.

• Cultivate client relationships, establish expectations, communicate effectively, and adhere to deadlines.

• Direct claimant communication and the claim review process.

• Collaborate with internal team members, vendors, business partners, lawyers, and IT professionals.

• Review litigation plans alongside notice and administration plans.

• Process, deduplicate, normalize, optimize, and analyze extensive datasets; prepare and share reports.

• Develop and implement adjudication policies and procedures for claim payments and program placements.

• Identify and resolve issues related to claims adjudication.

• Oversee the preparation of client invoices and ensure compliance with project budgets.

• Safeguard claimant personally identifiable and confidential information in accordance with U.S. standards.

• Maintain a high level of customer service and responsiveness to clients.

• Enhance industry knowledge and relevant application expertise.

• Adhere to business processes, company policies, and management directives.

• Report directly to the Senior Project Manager.

⛳️ Requirements

• A minimum of 3 years of class action experience is highly preferred.

• Project management experience is necessary.

• A Bachelor’s degree or equivalent experience is required.

• Experience in the financial, insurance, or legal sectors.

• Proven experience in managing client relationships.

• Basic understanding of web development concepts.

• Strong analytical skills to model and interpret data.

• A demonstrated history of accomplishments.

• An organized approach with exceptional attention to detail.

• Ability to thrive in a fast-paced, deadline-driven environment.

• Capability to manage multiple tasks simultaneously.

• Excellent written and verbal communication skills.

• Flexibility and adaptability when priorities shift.

• Strong skills in diagnosing problems and creative problem-solving.

• Commitment to the highest level of confidentiality and discretion.

• Proficient in computer applications, including MS Word, Excel, Outlook, and PowerPoint.

• Must currently be authorized to work in the U.S. without the need for work authorization sponsorship now or in the future.

• Ability to work remotely.

• Capability to occasionally lift and/or move up to 20 pounds.

• Ability to assess variables, select effective courses of action, manage diverse work challenges, handle stress, interact with customers, and prioritize workload.

🏝️ Benefits

• Occasional travel to other company locations or company-sponsored events.

• Opportunity to engage with current and prospective clients on behalf of the company.

• Reasonable accommodations for individuals with disabilities.

• EOE/Veterans/Disabled/LGBT employer.

• Drug-free workplace.