Project Manager, Field Planning

This is a fully remote position, open to applicants in Missouri.

📋 Description

• A Bachelor’s degree in a relevant field or an equivalent combination of education and work experience.

• A minimum of 3 years of relevant experience in project management, operations, field support, business readiness, communications, knowledge management, or similar roles.

• Proven skills in decision-making, analysis, and problem-solving.

• Strong oral, written, and interpersonal communication abilities.

• Excellent facilitation and presentation skills.

• Demonstrated capacity to manage priorities, deadlines, and multiple projects or workstreams effectively.

• Proficiency in Microsoft Office software and collaboration or project management tools.

• PMP certification, equivalent project management training, or completion of coursework toward project management certification is preferred.

• Experience in tax, financial services, retail, seasonal operations, field leadership, consulting, or other complex operational environments is preferred.

• Experience in supporting client readiness, workforce readiness, business readiness, product readiness, or associate enablement is preferred.

• Familiarity with workforce planning, scheduling, staffing, or tax office execution practices is preferred.

• Experience utilizing dashboards, operational metrics, feedback themes, or performance insights to inform project decisions is preferred.

• Background in governance, compliance, risk management, content quality, knowledge management, or documentation practices is preferred.

• Experience in a consulting environment is preferred.

• A background in tax or finance is preferred.

⛳️ Requirements

• Bachelor’s degree in a related field or equivalent combination of education and experience.

• Minimum of 3 years of work experience in project management, operations, field support, business readiness, communications, knowledge management, or similar.

• Proven decision-making, analytical, and problem-solving capabilities.

• Strong oral, written, and interpersonal communication skills.

• Excellent facilitation and presentation skills.

• Ability to effectively manage priorities, deadlines, and multiple projects or workstreams.

• Proficiency in Microsoft Office and collaboration/project management tools.

• PMP certification, equivalent training, or coursework towards project management certification preferred.

• Preferred experience in tax, financial services, retail, seasonal operations, field leadership, consulting, or other complex operational environments.

• Preferred experience in supporting client readiness, workforce readiness, business readiness, product readiness, or associate enablement.

• Preferred experience with workforce planning, scheduling, staffing, or tax office execution practices.

• Preferred experience using dashboards, operational metrics, feedback themes, or performance insights for project decisions.

• Preferred experience in governance, compliance, risk management, content quality, knowledge management, or documentation practices.

• Experience in a consulting environment is preferred.

• Some tax or financial background is preferred.

🏝️ Benefits

• Competitive pay.

• Medical and prescription drug coverage for qualifying associates and their eligible dependents.

• Participation in the H&R Block Retirement Savings Plan (401(k) Plan).

• Access to the Employee Assistance Program.

• Availability of (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Prep benefit.

• Incentive compensation or short-term incentive plans that may offer additional earnings.