Project Manager – Branded Retail Environments

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact and a trusted advisor for designated retail clients on a daily basis.

• Offer expert advice on visual design direction, materials, substrates, fixture finishes, signage systems, and environmental graphics.

• Convert design concepts, construction documents, and brand standards into specifications ready for production.

• Facilitate design reviews and collaborative meetings with clients.

• Create project scopes and plans that encompass requirements, schedules, budgets, timelines, and success criteria.

• Track and report on project progress, obstacles, and potential risks.

• Input project plans and team member assignments into project management tools.

• Spot opportunities for new materials, formats, and design methodologies.

• Collaborate with the in-house design team to kickstart design concepts.

• Spearhead value-engineering initiatives aimed at reducing costs without compromising brand integrity.

• Transform client briefs and renovation objectives into design concepts and production-ready solutions alongside Studio, Engineering, and Sourcing teams.

• Create and present décor proposals for store renovation projects.

• Supervise estimates, budgets, approvals, and modifications in scope.

• Monitor milestones and relay progress, risks, and alterations to stakeholders.

• Oversee client feedback and the revision process.

• Assist in concept development, pitch materials, mockups, and design presentations.

• Aid in installation planning, considering site restrictions, phasing, and remodel timelines.

• Conduct post-installation evaluations and manage punch-list and closeout tasks.

• Identify opportunities for process enhancements, efficiencies, and value-engineering.

• No direct reports.

⛳️ Requirements

• 3-5 years of experience in account management, project management, or client services within retail settings, environmental graphics, commercial interiors, print production, or branded décor.

• 2+ years of experience in a position that involves client interaction, design review, or brand QA responsibilities.

• A Bachelor's degree in a related field is preferred.

• Certification from an accredited body in Project Management, such as PMP from PMI, is preferred.

• Strong preference for experience with national retail brands or multi-location rollouts.

• Familiarity with print production techniques and specifications, including large-format, signage, fixtures, and dimensional elements.

• Capability to manage complex programs involving multiple stakeholders, simultaneous deliverables, and tight deadlines.

• Experience with project management and production platforms like Iquote, Monarch, Monday.com, Smartsheet, REVit, CAD, or similar.

• Excellent verbal and written communication skills, along with strong executive presentation capabilities.

• Ability to operate at both a strategic and tactical level.

• Strong client communication and presentation skills.

• Proficiency in translating creative design intent and brand standards into production-ready specifications.

• Working knowledge of value engineering principles applied to retail design.

• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar, with sufficient skills to review and QA design outputs.

• Skills in team building, conflict resolution, and negotiation.

• Highly organized, self-driven, and capable of meeting deadlines.

• Ability to adapt to change effectively.

• Willingness to travel 20-30% to customer locations.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off.

• Disability insurance.

• 401(k) with match.

• Life insurance.

• Optional supplemental insurance coverages.

• Tuition assistance.

• Caregiver leave.

• Adoption assistance.

• Discounts from employers/partners.

• Bonus, commission, or incentive programs may be available depending on the role.

• Fully remote work.