Project Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Plan, initiate, manage, and conclude both clinical and nonclinical research projects while adhering to scope, budget, timelines, SOWs, and client expectations.

• Define project scope and objectives in collaboration with stakeholders, confirming study information from clients and SOWs/quotes.

• Establish and maintain projects within project management software, including timelines, milestones, and deliverables.

• Monitor project progress, address risks and delays, and escalate issues as necessary.

• Coordinate cross-functional teams and project resources across histology, image analysis, science, pathology, quality assurance, and business development.

• Oversee study planning, setup activities, and coordination with third-party vendors.

• Create project-specific tracking tools for work and samples.

• Conduct project retrospectives and implement improvements in processes.

• Act as the primary client contact and advocate throughout the project lifecycle.

• Lead client kickoff, data presentation, milestone, and close-out meetings.

• Document client calls and status meetings, providing regular updates and tracking deliverables.

• Manage client requests as well as shipping and receiving logistics.

• Address client complaints and seek client feedback.

• Coordinate the receipt and check-in of samples, verify shipments, and resolve discrepancies.

• Schedule incoming and ongoing studies with feasible turnaround times and deadlines.

• Assist in report and protocol writing/review and manage data transfers.

• Maintain project archives and coordinate the return of materials upon project completion.

• Monitor budgets, invoicing, project progress, and revenue forecasts.

• Collaborate with Business Development to onboard and integrate new clients.

• Adhere to SOPs, company policies, and CAP, CLIA, and GLP requirements.

• Maintain study documentation and CLIA-designated study binders.

• Assist with audits, non-conformances, CAPAs, and updates to SOPs.

• Complete necessary training and document reviews.

• Participate in the Safety Committee.

• Enhance workflow, lab capacity, communication, and customer satisfaction.

• Travel to client sites, partner locations, and scientific meetings as required, up to 10% of the time.

⛳️ Requirements

• BA/BS in a life science or a related scientific field; AA/AS may be acceptable with additional experience.

• 3–5 years of relevant project coordination or project management experience within a Life Science or CRO environment.

• Proficient in Microsoft Office applications and project management software.

• Highly organized, demonstrating strong attention to detail.

• Exceptional verbal and written communication abilities.

• Fluent in English.

• Capable of prioritizing and managing multiple projects simultaneously.

• Flexible in working across departments and acquiring knowledge of company processes.

• PMP Certification is preferred.

• Experience in a CAP/CLIA- and/or GLP-regulated laboratory, CRO, or diagnostic services environment is preferred.

• Familiarity with histology, immunohistochemistry (IHC), fluorescence in situ hybridization (FISH), digital pathology/image analysis, or similar technologies is preferred.

🏝️ Benefits

• Opportunities for continuing education through workshops, webinars, and professional development.

• Travel to client sites, partners, and scientific meetings as needed.