Project Manager

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee designated fire investigation and engineering project tasks in alignment with scope, client specifications, timelines, budgets, and organizational protocols.

• Assist in the allocation and scheduling of investigators, engineers, environmental specialists, and various resources.

• Manage project timelines, task lists, workflows, records, correspondence, and all relevant documentation.

• Follow up on pending activities and escalate any delays or resource conflicts as necessary.

• Coordinate sanctioned legal support, specialized expertise, laboratory services, and other project-related resources.

• Aid in the preparation and management of project budgets.

• Monitor project activities, deliverables, timelines, and expenses; identify discrepancies and inform project leadership accordingly.

• Document authorized scope modifications and assist with budget revisions and client communications.

• Collaborate with billing teams to confirm project details, review expenses, and facilitate the preparation and distribution of invoices.

• Provide project status updates, scheduling information, documentation, and budget revisions to clients and internal stakeholders.

• Work alongside investigators, engineers, environmental specialists, billing partners, and operational leadership.

• Address routine project inquiries and direct complex issues to the appropriate experts or leaders.

• Coordinate report workflows and delivery; ensure reports are thorough, well-formatted, and supported by necessary documentation.

• Generate project tracking reports and summaries for project management and operational leadership.

• Assist in client service and business development initiatives through professional interactions and approved events.

• Develop a solid understanding of EFI services, systems, processes, and client expectations.

• Support quality assurance programs and carry out other assigned responsibilities.

• Travel as needed.

⛳️ Requirements

• High school diploma or GED is mandatory.

• A bachelor's degree in a relevant field from an accredited institution is preferred, or equivalent experience is acceptable.

• A minimum of two (2) years of related experience or a suitable combination of education and experience is required.

• Experience working in project settings as part of a team.

• Familiarity with claims administration, forensic consulting, insurance services, fire investigation support, or a similar professional services setting is beneficial.

• Knowledge of project coordination practices, including scheduling, documentation, task tracking, and budget oversight.

• Capability to organize and prioritize various assignments, adhere to established procedures, and meet deadlines.

• Proficiency in reviewing project information, identifying discrepancies or potential issues, and escalating concerns appropriately.

• Strong verbal and written communication skills for effective interactions with clients and stakeholders.

• Proficient in Microsoft Office applications and a willingness to learn project, billing, and case management systems.

• Ability to maintain precise records and handle confidential or sensitive project information with care.

• Skill in fostering productive working relationships and delivering responsive service.

• Preferred knowledge of insurance, forensic, engineering, environmental, or fire investigation fields.

• Willingness to travel as necessary.

🏝️ Benefits

• Equal Opportunity Employer.

• Drug-Free Workplace.

• Reasonable accommodations will be considered when applicable and appropriate.