Project Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee designated fire investigation and engineering project activities in accordance with scope, client needs, timelines, budgets, and company protocols.

• Assist in the assignment and scheduling of investigators, engineers, environmental specialists, and additional resources.

• Keep project schedules, task lists, workflow details, and project documentation up to date.

• Monitor outstanding tasks and escalate any delays or resource conflicts as necessary.

• Coordinate authorized legal support, specialized expertise, laboratory services, and other project resources.

• Help in preparing and maintaining project budgets.

• Track project activities, deliverables, timelines, and expenditures; identify any discrepancies.

• Record approved scope adjustments and assist with budget revisions and client communications.

• Collaborate with billing teams to confirm project details and ensure accurate invoice preparation and distribution.

• Provide clients and internal stakeholders with updates on project status, scheduling, documentation, and budget.

• Work in partnership with investigators, engineers, environmental specialists, billing teams, and operational leadership.

• Address routine project inquiries and refer complex issues to the appropriate experts or leaders.

• Manage report workflows and their delivery.

• Review reports for completeness, formatting, and necessary supporting documents.

• Ensure accurate maintenance of project records, correspondence, and documentation within company systems.

• Generate project tracking reports and summaries.

• Support client service and business development initiatives through professional engagement and sanctioned events.

• Develop a working knowledge of EFI services, systems, processes, and client expectations.

• Assist with quality programs.

• Carry out additional duties as assigned.

• Travel as necessary.

⛳️ Requirements

• A high school diploma or GED is required.

• A Bachelor's degree in a related field from an accredited institution is preferred.

• At least two (2) years of relevant experience or an equivalent combination of education and experience is required.

• Experience in project settings as part of a team.

• Background in claims administration, forensic consulting, insurance services, fire investigation support, or a similar professional services environment.

• Familiarity with project coordination practices, encompassing scheduling, documentation, task tracking, and budget oversight.

• Capability to organize and prioritize various assignments, adhere to established procedures, and meet deadlines.

• Ability to review project details, identify discrepancies or potential issues, and escalate concerns appropriately.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office applications.

• Ability to learn project, billing, and case management systems.

• Capacity to maintain accurate records and manage confidential or sensitive project information with care.

• Preferred knowledge of insurance, forensic, engineering, environmental, or fire investigation environments.

• Willingness to travel as needed.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) with matching contributions.

• Paid time off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance program.

• Flexible spending account or health savings account.

• Additional voluntary benefits.

• Reasonable accommodations.

• Remote/telecommuting work arrangement.