Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee client-focused technology and infrastructure initiatives from project handoff to planning, execution, delivery, and closure.

• Direct projects through the stages of handoff, planning, kickoff, execution, delivery, transition, and closure.

• Create and manage project plans, timelines, milestones, dependencies, action logs, status reports, and supporting documentation.

• Facilitate project kickoffs and ensure alignment between clients and delivery teams on objectives, scope, deliverables, responsibilities, timelines, dependencies, and communication protocols.

• Act as the main point of contact for clients throughout the entire project lifecycle.

• Collaborate with clients, Project Engineers, Network Engineers, Support, internal stakeholders, leadership, and other technical resources.

• Handle multiple simultaneous projects with diverse priorities, timelines, stakeholders, and technical dependencies.

• Ensure adherence to Statements of Work, project scope, milestones, budgeted hours, resource needs, and delivery timelines.

• Monitor client and engineering tasks, designate owners and due dates, and follow up to mitigate delays.

• Identify, document, communicate, and escalate risks, issues, scope changes, dependencies, blockers, and resource limitations.

• Coordinate client approvals, sign-offs, final documentation, and the transition of completed work.

• Maintain project visibility for clients, delivery teams, and leadership, including updates on status, risks, decisions, next steps, and resource considerations.

• Contribute to the continual enhancement of PMO processes, templates, standards, documentation, and delivery methods.

⛳️ Requirements

• A minimum of 4 years of professional project management experience in a client-facing technology setting.

• Proven track record in delivering IT infrastructure, cloud, systems, or other technology-driven projects.

• Strong skills in client and stakeholder management.

• Proficient in communicating effectively with technical teams, business stakeholders, executives, and senior client representatives.

• Solid understanding of project management methodologies, including Waterfall, Agile, Hybrid, or similar delivery frameworks.

• Experience in managing project scope, timelines, milestones, dependencies, risks, resource requirements, and budgeted hours.

• Capability to oversee multiple concurrent projects with competing priorities while maintaining organization, attention to detail, and consistent follow-through.

• Experience coordinating efforts across multidisciplinary technical teams without direct reporting authority.

• Background in a technology Professional Services, Managed Service Provider, systems integration, financial services, or similarly complex client delivery environment.

• Excellent written and verbal communication abilities.

• Strong judgment, time management, organization, and problem-solving capabilities.

• PMP, CAPM, PRINCE2, or other relevant project management certification is preferred.

• Experience managing projects for hedge funds, private equity firms, investment managers, alternative investment firms, or other regulated financial services clients is desirable.

• Familiarity with working in a Managed Service Provider, systems integrator, or technology Professional Services organization is a plus.

• Experience with project management or PSA platforms like Microsoft Project, Monday.com, Moovila, ConnectWise, or similar tools is desirable.

• Knowledge of Microsoft 365, Microsoft Azure, cloud infrastructure, networking, or related enterprise technology environments is advantageous.

• Experience contributing to PMO standards, project delivery methodologies, templates, reporting, or process improvement is desirable.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Attractive perks.

• Opportunities for professional and career development.