Project Management Support – Specialist/Sr Specialist

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Provide coordination, administrative management, and technical operational assistance for both new and existing projects.

• Act as the designated Project Manager in D365 for assigned projects.

• Coordinate, monitor, and prepare project control reports for stakeholders, Project/Program Leads, and clients as necessary.

• Track budgets, maintain financial forecasts, and ensure alignment of deliverables, budgets, and timelines.

• Assist in the tracking and reporting of project management KPIs.

• Oversee resource management in D365, including forecasting and the onboarding/offboarding of resources.

• Manage project onboarding processes, create work breakdown structures (WBS), add team members, and maintain service line and financial dimension assignments.

• Provide guidance to operational teams regarding project time-booking practices.

• Update project structures alongside related D365 subscriptions and unit items.

• Approve timesheets, vendor invoices, and client invoices while preparing necessary supporting information for customer invoices.

• Create and uphold RevX opportunities and follow up on the status of proposals.

• Assist in the development of quotations and the creation and maintenance of Statements of Work (SOW).

• Support Project/Program Leads with SOW updates and discussions with clients.

• Train and mentor colleagues in Project Management Support and share best practices.

• Ensure data integrity and compliance across D365, RevX, and related systems.

• Collaborate with operational teams on solution development and improvements to tools/processes.

• Carry out other reasonable tasks as agreed upon with the Line Manager.

⛳️ Requirements

• High School Diploma/GED, or equivalent experience is required.

• An Associate's degree in business administration, engineering, operations, or a related field, or equivalent experience is preferred.

• A minimum of 3 years of experience in troubleshooting, operational project coordination, corrective maintenance, or a related field is required.

• Certification in Project Management Professional (PMP), Agile methodology (e.g., Certified ScrumMaster (CSM) or SAFe Agile), continuous improvement (Lean, Six Sigma, etc.), Certified Associate in Project Management (CAPM), or an equivalent certification is preferred.

• Familiarity with patient support services and specialty pharmaceutical service operations.

• Understanding of patient-centric healthcare data domains, common measures, and considerations for data quality.

• Knowledge of business analytics and reporting practices, including requirements gathering and KPI design.

• Ability to function as a cross-functional translator among business, analytics, and IT teams.

• Capability to maintain high-quality, timely outputs in a customer-facing operational role.

• Must be able to work remotely in Georgia, as indicated by the employer-selected location 'NCEE > Georgia > Remote.'

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Opportunities for professional development and training.

• Flexible work schedule and remote work options.