Project Coordinator

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Oversee assignments for technicians and subcontractors for ongoing projects and warranty requests

• Manage crew schedules and coordinate daily dispatch requirements

• Arrange visits from the Project Manager and confirm appointments with homeowners

• Distribute project scopes, job specifics, and scheduling details to technicians and subcontractors

• Solicit and monitor bids from vendors and subcontractors

• Track active projects, key milestones, and completion timelines

• Identify scheduling conflicts, stalled projects, and potential delays before they escalate into significant issues

• Provide homeowners with timely updates on schedules, delays, and next steps

• Maintain daily communication with technicians, subcontractors, and the Project Management team

• Create and sustain project records within the company's operating systems

• Keep accurate job notes, documentation, schedules, and communication logs

• Monitor technician hours and completion data for precise payouts

• Assist in confirming that materials, permits, and other project necessities are ready before project commencement

• Elevate customer concerns, scheduling challenges, vendor issues, and operational risks to the Project Management team

⛳️ Requirements

• Exceptional organizational and time-management abilities

• Strong written and verbal communication skills

• Capability to manage several active projects, schedules, and priorities at the same time

• Keen attention to detail and dedication to precise documentation

• Comfortable working in a dynamic environment where schedules and priorities may shift throughout the day

• Strong follow-through and personal accountability

• Proficient in professional communication with homeowners, technicians, subcontractors, and internal team members

• Comfortable holding others responsible for schedules, commitments, and operational procedures

• Strong problem-solving abilities with a talent for recognizing potential issues early

• Comfortable learning and navigating project management, scheduling, CRM, and other technological platforms

• Able to work independently while maintaining close connections with the Project Management and Operations teams

• Highly responsive during core operating hours

• Previous experience in construction, home improvement, property maintenance, field services, dispatch, scheduling, or project coordination is preferred but not mandatory for the right candidate

🏝️ Benefits

• Competitive compensation

• Health insurance

• Dental and vision insurance

• Paid Time Off (PTO)

• Paid holidays

• 401(k) retirement plan

• Full-time, 40-hour-per-week position

• Remote / hybrid work flexibility

• Company-provided technology and tools necessary for the role

• Training and professional development opportunities

• Clear career advancement path within Operations and Project Management

• Opportunities for growth as the company expands

• Supportive, team-oriented work environment