Project Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee projects from the initial design phase through to successful execution.

• Coordinate project milestones and ensure adherence to timelines.

• Engage with customers, vendors, and internal stakeholders regarding project status, timelines, and future steps.

• Organize and schedule resources for project execution.

• Track project progress and identify potential risks, delays, or challenges.

• Ensure accurate project documentation and updates are maintained in internal systems.

• Utilize reports and dashboards to manage project activities and provisioning tasks.

• Address issues and facilitate prompt resolutions.

• Manage customer expectations throughout the project's lifecycle.

• Deliver outstanding customer service while being accountable for project results.

• Handle multiple projects concurrently while ensuring accuracy and attention to detail.

⛳️ Requirements

• High School Diploma or its equivalent.

• Prior experience in customer service, project coordination, operations support, account coordination, implementation support, service delivery, or a similar role.

• Excellent verbal and written communication skills in English.

• Strong organizational and time management skills.

• High attention to detail and commitment to follow-through.

• Ability to juggle multiple priorities at once.

• Strong problem-solving and critical-thinking abilities.

• Capacity to work independently and take ownership of assigned tasks.

• Proficient with computers and web-based systems.

• Requires a Windows 11 PC; Mac is not supported.

• Must have 16 GB RAM.

• Dual monitors are necessary.

• A webcam and USB headset are required.

• Must have an i5 processor or higher.

• Fibre internet with a wired Ethernet connection is essential.

• Backup power solution is required.

• Familiarity with Microsoft Teams / Office 365 is necessary.

• Must complete all stages of the hiring process.

• Resume must be submitted in English.

🏝️ Benefits

• Fully remote position based in the Philippines.

• Full-time employment opportunity.

• Schedule runs from Monday to Friday.

• Work hours aligned with MST business hours.