Project Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee projects throughout the entire implementation lifecycle, from initial design to successful completion.

• Coordinate project milestones to ensure that timelines are adhered to.

• Liaise with customers, vendors, and internal stakeholders regarding project status, timelines, and next steps.

• Schedule and manage resources that support project implementation.

• Track project progress and identify any potential risks, delays, or issues.

• Keep accurate project documentation and updates in internal systems.

• Utilize reports and dashboards to oversee project activities and provisioning tasks.

• Appropriately escalate issues and facilitate timely resolutions.

• Manage customer expectations throughout the project lifecycle.

• Deliver exceptional customer service while being accountable for project outcomes.

• Handle multiple projects concurrently, ensuring precision and attention to detail.

• Complete all necessary stages of the hiring process: resume review, pre-screen questionnaire, one-way video interview, live interview, and final interview.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Prior experience in customer service, project coordination, operations support, account coordination, implementation support, service delivery, or a related field.

• Strong verbal and written communication skills in English.

• Excellent organizational and time management skills.

• High attention to detail and commitment to follow-through.

• Capability to manage multiple priorities at once.

• Strong problem-solving and critical-thinking abilities.

• Ability to work independently and take ownership of assigned tasks.

• Proficiency with computers and web-based systems.

• Experience in coordinating projects, implementations, or service delivery activities.

• Experience in collaborating with customers, vendors, and various stakeholders.

• Background in telecommunications, technology, managed services, IT, or BPO.

• Familiarity with CRM systems, ticketing systems, project management platforms, or similar tools.

• Windows 11 PC; Mac is not supported.

• Minimum of 16 GB RAM.

• Dual monitors are required.

• A webcam and USB headset are needed.

• An i5 processor or higher is essential.

• Must have a fibre internet connection with a wired setup (Ethernet cable).

• A backup power solution is necessary.

• Familiarity with Microsoft Teams / Office 365 is required.

• Applicants must be available to work Monday through Friday, from 7:00 AM to 4:36 PM Mountain Standard Time (MST).

• Strong written and verbal communication skills in English; resumes should be submitted in English.

• Must complete all stages of the hiring process.

🏝️ Benefits

• Fully remote position based in the Philippines.

• Full-time opportunity.