Program Specialist, Care Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and assist with program activities that align with strategic objectives

• Organize daily operations, project planning, and collaborative efforts across functions

• Act as a point of contact for OCHIN members, customers, and partners

• Deliver clear, timely, and customer-focused communication regarding program initiatives, updates, and engagement opportunities

• Investigate, suggest, and apply enhancements based on best practices and performance metrics

• Provide analytical thinking and insights to improve program effectiveness and add value for members

• Develop and manage program documentation, reports, dashboards, presentations, and other visual materials

• Facilitate internal and external communication, learning, and decision-making processes

• Ensure adherence to regulatory standards

• Perform additional duties as assigned

• Complete a 50–60-minute competency assessment prior to the team interview

• Travel as needed to meet OCHIN business requirements, including by air, vehicle, or train

⛳️ Requirements

• Bachelor's degree in a health-related discipline and a minimum of 3–5 years of clinical experience in a healthcare setting, such as case management, care management, or care coordination

• Strong understanding of medical terminology

• A combination of education and experience may be considered

• Experience participating in quality improvement (QI) projects

• Ability to manage various functionalities and multiple complex projects at the same time

• Exceptional attention to detail

• Excellent written and verbal communication abilities

• Capability to lead meetings, present information, and effectively engage with both internal and external stakeholders

• Proficient in Smartsheet, SharePoint, and Microsoft 365

• Basic skills in data interpretation, including the use of run and control charts

• Experience with Epic is preferred

• Familiarity with value-based care and practical experience in coordinating patient care to enhance health outcomes and reduce costs is preferred

• Must possess legal authorization to work in the United States on a permanent basis at the time of application

• This position is not eligible for employment visa sponsorship

• Proficiency in reading, writing, speaking, and understanding English

• Willingness to travel as required by OCHIN business needs

🏝️ Benefits

• Competitive compensation package

• Healthy work-life balance

• Opportunities for professional growth

• Comprehensive benefits package

• Remote work flexibility

• Support for employee well-being