Program Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee various high-impact projects and programs that foster business growth and innovation.

• Work collaboratively across departments to ensure project results align with strategic objectives.

• Develop and maintain comprehensive work plans, drive milestones, and provide updates to key stakeholders.

• Evaluate options, manage risks and changes, and facilitate data-driven decision-making.

• Lead project management teams in delivering projects across multiple business sectors.

• Establish project scope and objectives; decompose complex projects into manageable tasks, setting goals and timelines.

• Plan, budget, and oversee resource management, including forecasting requirements, monitoring costs, and ensuring alignment with schedules and deliverables.

• Lead cross-functional teams and external vendors, resolving conflicts, guiding prioritization, and mentoring peers.

• Convey project status and progress through regular updates, documentation, presentations, and reports to stakeholders and senior leadership.

• Assess workflows, performance metrics, and business needs to identify gaps, evaluate strategies, and enhance processes and decision-making.

⛳️ Requirements

• Bachelor’s degree in Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology.

• A minimum of 1 year of project management experience.

• ASCP or AMT Certification is required.

• Preferred: 3 or more years of experience in Blood Bank/Transfusion Services within an acute care hospital or health system laboratory.

• Preferred: Familiarity with Blood Bank workflows, regulatory requirements, validations, testing, and LIS functionality.

• Preferred: 1 or more years of experience in an acute care hospital or integrated health system laboratory environment.

• Preferred: 1 or more years of experience with major hospital LIS platforms such as Epic Beaker, SoftLab/SoftBank, Cerner Millennium, or similar systems.

• Preferred: 1 or more years of participation in user acceptance testing (UAT), defect resolution, and post-implementation system optimization.

• Preferred: 1 or more years of experience in supporting Hospital Laboratory Information System (LIS) implementations, upgrades, workflow analysis, validations, testing activities, and go-live support.

• Strong analytical and problem-solving abilities are essential.

• Familiarity with LIS, EHR, instrument, and middleware interfaces, including troubleshooting and workflow optimization.

• Preferred: Knowledge of the Visiun® analytics application and laboratory performance metrics, dashboards, and benchmarking tools.

• Understanding laboratory regulatory and accreditation requirements and their implications for system design, testing, validation, and operational workflows.

• Strong communication and collaboration skills with laboratory leadership, pathologists, clinicians, IT teams, vendors, and executive stakeholders.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability (STD)

• Long-term disability (LTD)

• 401(k)

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

• Employee Stock Purchase Plan