Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the portfolio of related technology initiatives as a unified program, ensuring alignment with business objectives.

• Outline key project outcomes in collaboration with the business and convert them into a well-structured program plan.

• Act as the internal IT subject-matter expert for applications within the domain.

• Sustain an integrated roadmap for the shared customer visibility platform.

• Comprehend business operations and platform usage to assess requests against actual workflows.

• Define the current state, target state, and necessary process alterations prior to project initiation.

• Convert business requirements into outcome statements, scopes, sequences, and visible trade-offs.

• Oversee interdependencies between initiatives and IT delivery teams.

• Coordinate timelines, handoffs, and sequences while identifying conflicts proactively.

• Facilitate program governance and cadence, encompassing decision-making, transparency, and status reporting.

• Advocate for PMO methodologies and standards.

• Assess business value and ensure visibility into progress towards outcomes and value delivery.

• Identify, recruit, and engage business UAT testers for significant and higher-risk projects.

• Manage UAT schedules and milestones effectively.

• Cultivate relationships with sponsors and stakeholders, managing program change-management communications.

• Monitor program-level risks and issues, escalating them with context, options, and recommendations.

• Leverage AI to draft plans, status updates, and reports; streamline documentation, and minimize routine coordination overhead.

⛳️ Requirements

• A minimum of 7 years of experience in managing programs or large, cross-functional initiatives, preferably within a PMO.

• Strong expertise in program governance, dependency management, and benefits realization.

• Proven experience in collaborating with senior business stakeholders to align technology outputs with business goals.

• Exceptional executive communication skills: capable of briefing senior leaders succinctly, presenting options and recommendations, and articulating key decision points for leaders to act on.

• Demonstrated ability to transform business needs into program roadmaps, including outcome statements, scope, and actionable plans for sequencing and trade-offs that product owners and delivery teams can utilize.

• Significant experience in logistics or supply chain, including time spent in or supporting operational roles and their business processes.

• Familiarity with Agile and structured delivery methodologies.

• Proven fluency in using AI tools to enhance program and reporting tasks.

• Bachelor's degree in a related discipline.

• Preferred certifications include PMP, PgMP, PRINCE2, or similar.

🏝️ Benefits

• 401(k) with employer matching.

• Life Insurance coverage.

• Health, Dental, and Vision Insurance options.

• Short- and Long-Term Disability benefits.

• Paid Time Off (PTO).

• Employee Assistance Program.

• Paid Parental Leave.

• Employee Wellness Program.

• Paid Holidays.

• Employee Recognition Programs.

• Flexible Spending Account (FSA).

• Tuition Reimbursement opportunities.

• Health Savings Account (HSA).

• Eligibility for Overtime, Differential, and Bonus Pay.