Program Manager, Analytics Planning – Operations

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Organize quarterly program increment planning events to ensure teams are aligned on common missions, objectives, and delivery commitments.

• Facilitate workshops for inspection and adaptation, along with both quantitative and qualitative retrospectives.

• Implement improvement strategies derived from retrospectives.

• Monitor and report on delivery metrics, such as completion rates and program predictability.

• Collaborate with Analytics leaders to establish annual KPI objectives.

• Coordinate with technical teams to identify root causes, risks, and appropriate countermeasures.

• Oversee comprehensive program delivery across various teams and functions utilizing Agile, hybrid, or data platform-specific methodologies.

• Develop, manage, and take ownership of the quarterly program plans and schedules.

• Ensure that milestones are achieved with clarity and rigor.

• Promote the adoption and enhancement of product planning practices throughout the organization.

• Leverage technical project management skills to address engineering and AI challenges.

• Collaborate with technical leads and data scientists to track development progress and align business objectives with technical execution.

• Represent the Analytics organization regarding delivery status, future plans, confidence, quality, throughput, and accuracy.

• Assess and report on Analytics KPIs, focusing on product quality, throughput, and model accuracy.

⛳️ Requirements

• Over 5 years of experience in program or project management.

• Excellent written and verbal communication abilities, capable of simplifying complex program statuses into clear, concise updates for leadership audiences.

• Experience in technology-driven environments (software development, IT, or data) with a proven ability to bridge business objectives and technical execution.

• Proficient in Agile and Waterfall methodologies.

• Familiarity with JIRA, Smartsheet, Microsoft Project, or similar SDLC and PM tools.

• Proven track record of applying AI tools to enhance program and project management workflows.

• History of proactively embracing emerging AI capabilities to boost team productivity and decision-making.

• Strong skills in RAID discipline, schedule management, budget oversight, and meticulous attention to detail.

• Comfortable managing multiple workstreams simultaneously in a dynamic, matrixed environment.

• Based in North America with the ability to collaborate with a distributed global team.

• Candidates must possess legal authorization to work in the country where the position is offered.

• JD Power does not provide employment sponsorship for this role.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for professional learning and development.

• Reasonable accommodations throughout the recruitment process for individuals with disabilities or other protected needs under applicable local laws.