Program Delivery Governance Lead – Stars Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and improve the governance process for the Stars organization.

• Develop, implement, and sustain governance structures and forums to enhance Stars and quality metrics.

• Collaborate with finance partners to manage Stars OpEx and Admin budgets.

• Lead governance meetings, facilitate decision-making, and document and communicate outcomes.

• Review, analyze, and report on program and governance results, offering actionable insights for stakeholders.

• Advise executives and senior leadership on governance issues as well as functional and segment-specific strategies.

• Implement and oversee changes to governance processes for ongoing improvement.

• Utilize independent judgment on complex issues with minimal supervision.

• Work collaboratively across business units to foster alignment, share best practices, and ensure accountability.

• Stay informed on industry trends, regulatory requirements, and best practices in governance and Stars program management.

• Identify critical decision points, escalate issues as necessary, and ensure appropriate leadership involvement.

• Adjust agendas and target audiences as required in a dynamic environment.

• Manage multiple initiatives while holding Directly Responsible Individuals (DRIs) accountable for follow-through on action items.

• Regularly interact with executives, leadership, and stakeholders at all levels.

⛳️ Requirements

• Bachelor's degree.

• At least 7 years of experience in program delivery, governance, project management, audit, Stars, and/or quality.

• Proficiency in working with budgets and financial resources.

• Experience in leading cross-functional teams, managing complex projects, and driving organizational change.

• Strong analytical, problem-solving, and decision-making capabilities.

• Ability to effectively articulate ideas in both written and oral formats.

• Experience in presenting to large groups and engaging senior stakeholders.

• Knowledge and/or experience within the Stars Organization, Risk Adjustment, and/or Provider (preferred).

• PMP or CAPM Certification (preferred).

• Lean or Six Sigma certification (preferred).

• Minimum 25 Mbps download and 10 Mbps upload internet service for remote employees.

• A dedicated workspace free from interruptions to protect member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on both company and individual performance.

• Comprehensive medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Internet expense reimbursement for employees working from home in California, Illinois, Montana, or South Dakota.

• Telephone equipment appropriate to business needs.

• HireVue interview technology for enhanced scheduling flexibility.