Program Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer administrative assistance for NKF Professional Membership, Professional Education/CME, and the NKF Spring Clinical Meetings.

• Help in arranging healthcare professionals for planning meetings, podcast recordings, and associated activities.

• Manage monthly reporting for the team.

• Organize content calendars and postings for NKF’s NephPros social media platforms.

• Oversee and respond to customer service inquiries through the Salesforce service queue.

• Aid in timelines and processes for the annual NKF Spring Clinical Meetings.

• Support financial operations, including vendor payments and volunteer reimbursements.

• Coordinate the collection of necessary CME speaker documentation.

• Keep accurate program rosters and faculty information.

• Assist in the distribution and monitoring of the CE peer review process.

• Create monthly CE activities in the Professional Education Resource Center (PERC).

• Provide editorial workflow assistance to the Journal of Nephrology Social Work.

• Offer technical support for virtual events, including Project ECHO sessions, podcast recordings, and member calls.

• Execute additional tasks as necessary.

⛳️ Requirements

• A Bachelor’s Degree from an accredited institution is preferred.

• A minimum of two to three years of relevant office administrative experience is preferred.

• Prior experience in supporting healthcare professionals is advantageous.

• Experience in project management or coordination is desired.

• Exceptional organizational skills with the ability to manage multiple projects and deadlines simultaneously.

• Strong attention to detail along with a high level of accuracy and organization.

• Excellent interpersonal skills, capable of building relationships and collaborating with both internal and external stakeholders.

• Outstanding verbal and written communication abilities.

• Capability to provide a high standard of customer service.

• Proficient in word processing.

• Computer literacy in Microsoft Office Suite and Outlook Calendar.

• Ability to work independently with minimal supervision, prioritize tasks, and manage multiple responsibilities under deadlines and pressure.

• Highly resourceful team player, able to work effectively alone.

• Willingness for annual business travel once a year.

• Unquestionable integrity and trustworthiness, exhibiting tact, discretion, and professionalism.

• Ability to maintain effectiveness in high-pressure situations.

• Competent in using standard office equipment such as telephones, personal computers, fax machines, and photocopiers.

• Willingness for moderate overnight business travel, potentially including weekends.

🏝️ Benefits

• Generous vacation time, sick leave, and holidays.

• Medical, dental, and vision insurance options.

• Life insurance coverage.

• 403(b) plan with company matching contributions.

• Flexible spending accounts for eligible healthcare and dependent care costs.

• Commuter benefits program covering transit and parking expenses.

• Confidential counseling, support services, and resources available through an Employee Assistance Program.

• Rewards for employee referrals.

• A diverse and inclusive working environment.

• A mission-driven culture rooted in integrity, compassion, and innovation.