Professional Services Integration Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage integrations in both directions between customer source systems, Gigawatt, and external platforms.

• Design and develop outbound connectors and APIs, which include GraphQL, batch, webhooks/hooks, Kafka, and event streams.

• Define and refine a reusable connector framework along with portable integration patterns.

• Personally design, construct, and strengthen Boomi processes, Kafka/GoldenGate CDC, REST and GraphQL, batch, and event APIs.

• Oversee source-to-target and target-to-source data mapping while establishing data validation protocols.

• Implement triggers, handshakes, monitoring, alerting, reconciliation, and exception management.

• Onboard integrations to utility systems such as CIS/billing, meter data and MDM, outage, and clearinghouse systems.

• Eliminate cross-module integration barriers and schedule connector work in alignment with the roadmap.

• Collaborate with Engineering, Product, and customer enterprise-integration teams on interfaces, access, testing, and platform priorities.

• Recruit and mentor integration engineers while creating scalable standards and reusable assets.

• Deliver a reusable connector/API framework, dependable outbound flows, stable inbound integrations, automated two-way feeds, and a proficient integration team.

⛳️ Requirements

• Hands-on experience in designing and developing enterprise integrations that both ingest from and publish to external systems.

• Familiarity with REST and GraphQL APIs, webhooks and events, batch, change-data-capture, and ETL.

• Capability to personally create integrations rather than solely directing them.

• Proven history of designing reusable connectors and APIs utilized by other systems and platforms.

• Proficiency in Boomi or a similar iPaaS, Kafka/Confluent, CDC tools like GoldenGate, along with strong SQL skills.

• Experience ensuring production integration reliability, including triggers, handshakes, monitoring, alerting, reconciliation, and exception management.

• Background in integrating complex enterprise or utility systems, including customer/billing, meter/interval usage, MDM, and outage systems.

• Ability to analyze data models and master data effectively.

• Player-coach leadership experience in setting technical direction, mentoring engineers, and developing a small team while remaining hands-on.

• Consulting, systems-integration, or vendor-side experience in delivering integrations for demanding enterprise clients.

• Strong communication skills for direct collaboration with customer integration teams.

• Demonstrated ownership, problem diagnosis, option generation, execution, cooperation, and comfort with uncertainty.

• Nice to have: Experience with Oracle CC&B/CCS, MV90, MDM/head-end, OMS, clearinghouse, EDI, retail-choice/market flows, event-driven architecture, GraphQL platform APIs, entity/data-model design, downstream data/analytics/regulatory outputs, or establishing an integration practice.

🏝️ Benefits

• Competitive salary and equity package.

• Comprehensive health insurance.

• Flexibility for remote work.

• 401(k) matching.

• A collaborative culture that emphasizes innovation and impact.

• An opportunity to contribute to building a delivery function from the ground up and influence how AI transforms an essential industry.