Professional Service Manager

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Provide professional services to clients.

• Configure Connecteam features according to client workflows.

• Integrate Connecteam with various other platforms.

• Transfer data from existing tools into Connecteam.

• Conduct daily meetings with clients to offer professional services.

• Work independently to fulfill tasks assigned by clients.

• Establish and nurture strong customer relationships, comprehend their needs, and deliver customized solutions.

• Manage numerous tasks in a dynamic, high-pressure environment.

• Collaborate with Customer Success, R&D, and integration partners, including payment processing providers, to facilitate implementations and resolve issues.

• Enhance customer processes and onboarding, saving clients valuable time.

⛳️ Requirements

• Native-level proficiency in English – REQUIRED.

• Tech-savvy, committed, eager, and curious to learn new skills and continuously improve.

• Strong team player with outstanding communication and collaboration abilities.

• Ability to excel in a high-pressure setting.

• Monday–Friday, 9:00am–6:00pm working hours.

• A minimum of 1 year of experience in a SaaS company – preferred.

🏝️ Benefits

• Medical Coverage

• Insurance plan

• 401K

• Paid time off for vacation

• Paid time off for sick days

• Training and development for professional skills

• Weekly happy hours

• Holiday parties