Professional Liability – Allied Healthcare Risk Management Director

This is a fully remote position, open to applicants in Arizona, +13 more states.

📋 Description

• Act as a reliable advisor to insured parties, agents, underwriting teams, and claims partners regarding intricate healthcare risks.

• Support The Hanover’s Healthcare Professional & General Liability portfolio, with an emphasis on Eldercare and Allied Healthcare organizations.

• Conduct thorough risk assessments for both prospective and existing healthcare organizations.

• Perform on-site evaluations of facilities for higher-risk or complex healthcare accounts.

• Analyze trends in losses, claims activity, regulatory actions, survey outcomes, licensing issues, and quality indicators.

• Identify operational, clinical, and regulatory risks while suggesting enhancements to resident and patient safety as well as risk management practices.

• Create and deliver consultative risk management services, which include written reports, action plans, educational materials, and presentations.

• Engage in new business and renewal underwriting meetings.

• Collaborate with underwriting and claims teams on emerging risks, significant losses, adverse trends, and complicated accounts.

• Assess safety for residents and patients, medication management, clinical documentation, infection prevention, fall prevention, pressure injury prevention, staffing, abuse prevention, emergency preparedness, and vendor oversight.

• Draft white papers, risk alerts, educational content, and presentations.

• Enhance and support risk management platforms, hotline services, educational resources, and client service offerings.

• Provide strategic leadership for healthcare risk management initiatives, underwriting guidance, and portfolio projects.

• Advise leadership on trends in healthcare risk, loss drivers, service strategies, and portfolio performance.

• Stay informed about healthcare regulations, industry best practices, emerging exposures, and trends in professional liability.

⛳️ Requirements

• A clinical healthcare background is essential.

• A Registered Nurse (RN) license is required.

• Experience in at least one of the following areas: healthcare risk management, patient safety, quality management, long-term care administration, healthcare operations, or a related healthcare field.

• A minimum of five years’ experience in healthcare operations, healthcare risk management, patient safety, quality management, claims, or healthcare professional liability.

• Knowledge of long-term care, senior living, home healthcare, and allied healthcare operations is preferred.

• Experience in conducting healthcare facility assessments, surveys, audits, or accreditation reviews is preferred.

• Professional certifications such as CPHRM, ARM, CPCU, or equivalent are advantageous.

• Willingness to travel regularly for on-site healthcare facility assessments and client meetings.

• Capability to conduct assessments in pharmacies, health centers, medical laboratories, nursing homes, assisted living facilities, rehabilitation centers, and home healthcare operations.

• Strong skills in presentation and training.

• Ability to analyze clinical, operational, and loss data and convert findings into actionable risk management recommendations.

🏝️ Benefits

• Flexible remote or hybrid work options.

• Occasional travel for client meetings, conferences, and team-related activities.

• Full-time, exempt position.

• Continuous professional development and participation in the industry.