Professional Liability – Allied Healthcare Risk Management Director

This is a fully remote position, open to applicants in Arizona, +12 more states.

📋 Description

• Act as a reliable advisor to insured individuals, agents, underwriting, and claims partners regarding intricate healthcare risks.

• Support The Hanover's Healthcare Professional & General Liability portfolio, with an emphasis on Eldercare and Allied Healthcare organizations.

• Conduct risk evaluations for both prospective and current healthcare organizations.

• Execute on-site assessments of facilities for complex or higher-hazard healthcare accounts.

• Examine loss patterns, claims activity, regulatory measures, survey outcomes, licensing issues, and quality metrics.

• Identify operational, clinical, and regulatory risks while suggesting enhancements to resident/patient safety and risk management protocols.

• Create and provide consultative risk management services, detailed reports, action plans, educational materials, and presentations.

• Engage in new business and renewal underwriting discussions.

• Collaborate with underwriting and claims teams on emerging healthcare risks, significant losses, adverse trends, and challenging accounts.

• Offer guidance on resident and patient safety, medication management, clinical documentation, infection control, fall prevention, pressure injury prevention, staffing, abuse prevention, emergency preparedness, and vendor supervision.

• Produce white papers, risk alerts, educational content, and presentations.

• Enhance and support risk management platforms, hotline assistance, educational materials, and client service initiatives.

• Provide strategic direction in healthcare risk management programs, underwriting advice, and portfolio strategies.

• Advise leadership on trends in healthcare risk, loss drivers, service strategies, and portfolio performance.

• Stay informed about healthcare regulations, industry standards, emerging risks, and professional liability trends.

⛳️ Requirements

• A clinical healthcare background is essential.

• A Registered Nurse (RN) designation is mandatory.

• Experience in healthcare risk management, patient safety, quality management, long-term care administration, healthcare operations, or a related field is required.

• Five or more years of experience in healthcare operations, healthcare risk management, patient safety, quality management, claims, or healthcare professional liability is necessary.

• Familiarity with long-term care, senior living, home healthcare, and allied healthcare operations is preferred.

• Experience in conducting assessments, surveys, audits, or accreditation reviews of healthcare facilities is favored.

• Professional certifications such as CPHRM, ARM, CPCU, or equivalent are advantageous.

• Willingness to travel regularly for on-site assessments of healthcare facilities and client meetings is required.

• Capability to perform assessments in pharmacies, health centers, medical laboratories, nursing homes, assisted living facilities, rehabilitation centers, and home healthcare settings.

• Strong presentation and training abilities are essential.

• Proficiency in analyzing clinical, operational, and loss data and converting findings into actionable risk management recommendations is necessary.

🏝️ Benefits

• Flexible remote or hybrid work options.

• Occasional travel for client engagements, conferences, and team-related activities.

• Full-time/exempt employment status.

• Continuous professional development and engagement in industry activities.