Product Specialist, Sales

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Take charge of a specific focus area such as light commercial, ductless, E-Premium, or VRV products.

• Oversee and facilitate collaboration with Company Owned Distribution and Distributor Channel Partners to achieve division sales targets.

• Act as the Division Product Champion, fostering product sales opportunities within the designated focus area.

• Collaborate with the product team and closely engage with product application resources, including the VRV and AER groups.

• Coordinate the resolution and corrective actions for any field product quality concerns.

• Conduct or take part in quality reviews at customer locations.

• Supervise and manage the creation of technical literature, service training resources, and service kits.

• Contribute service insights during product transition schedule meetings, dFMEA, and other service design evaluations.

• Troubleshoot or assist distributors, branches, and dealers via phone regarding installation, quality, or service-related issues that have been escalated to management.

• Travel to field locations to address product issues that have been escalated to management.

• Ensure the division meets objectives for programs within the specialist's focus area, such as VRV Pro.

• Provide resources and promotional support to engage TSMs in selling targeted products across COD and IND.

• Serve as an additional sales and training asset to COD and IND channels.

• Undertake additional projects and responsibilities to support ongoing business requirements.

• Report directly to the Business Development Director.

⛳️ Requirements

• At least 10 years of relevant experience.

• Prior experience in the HVAC industry, encompassing commercial and ductless products.

• A bachelor's degree is preferred; however, industry experience may be considered in lieu of a degree.

• Capability to manage multiple projects concurrently.

• Exceptional verbal and communication skills, including public speaking, presentations, and negotiation capabilities.

• Proficient in developing effective communication materials, such as price pages, sales support documentation, submittals, and written memos.

• High level of proficiency with Microsoft Office 365, including Excel, Word, and PowerPoint.

• Competent in generating and analyzing reports as needed.

• Outstanding organizational and time management skills.

• Strong knowledge of competitive industry trends.

• Ability to demonstrate a strong work ethic and integrity in the workplace.

• Must be legally authorized to work in the United States.

• Must not require employer-sponsored work authorization now or in the future.

• Must be capable of performing essential duties with or without reasonable accommodations.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with employer match.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and paid time off.