Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the team backlog as the definitive list of tasks, determining what to advance, delay, or reject in relation to team goals.

• Articulate the reasoning behind prioritization to stakeholders.

• Collaborate with clients, stakeholders, and users to establish product requirements.

• Manage PRDs and feature definitions, including business rules, edge cases, and acceptance criteria.

• Utilize approved AI tools to consolidate feedback, draft and enhance specifications, trace contract requirements, and identify gaps.

• Validate AI outputs against original evidence prior to approval.

• Lead the discovery process through user research, usability testing, analysis of usage and support data, regulatory changes, and conversations with clients/end-users.

• Negotiate the scope and confirm client requests in alignment with contract requirements.

• Collaborate with Engineering to ensure well-defined features are prepared ahead of delivery.

• Make prompt product decisions throughout the delivery process.

• Take responsibility for product acceptance of delivered features and client UAT readiness.

• Assess delivered changes against success metrics and suggest subsequent actions.

• Continuously enhance team practices, templates, and AI tools.

• Work closely with Product Management, Engineering, QA, clients, and client-facing teams.

⛳️ Requirements

• Must be a US Citizen or Green Card holder.

• Must reside in the US on a full-time basis.

• 2–4 years of experience as a Product Owner, Business Analyst, or in a comparable role within a technology setting.

• Practical experience in defining requirements with clients and stakeholders, managing a backlog, and preparing work for development.

• Proficient understanding of prioritization techniques, feature definition, and acceptance criteria.

• Regular engagement with AI tools to draft and analyze requirements, demonstrating thorough review practices.

• Familiarity with Azure DevOps or a comparable work management system.

• Proven track record of defining features that were successfully shipped with minimal rework, leading to measurable improvements in high-volume software applications with extensive user bases and complex business rules.

• Sound decision-making skills in prioritizing competing demands, with the ability to make and justify decisions confidently.

• Strong collaboration and communication skills with Product Managers, Engineering, QA, and client-facing teams.

• Customer-focused, data-informed approach with a high degree of ownership from discovery to outcome.

🏝️ Benefits

• Health insurance, with some plans fully covered for the employee (family members may be added at a discounted rate).

• Vision insurance fully covered for the employee (family members may be added at a discounted rate).

• Dental insurance available for purchase.

• Flexible/open paid time off (PTO) policy (available after 30 days of continuous service).

• Nine (9) paid holidays.

• 401(k) plan with matching contributions from the company.

• Annual year-end performance bonus (3.5% target).

• Up to 8 weeks of paid parental leave.

• Life insurance fully covered by the company.

• Long-term disability insurance fully covered by the company.

• Complimentary Udemy account for ongoing professional development and learning, along with in-house AI training provided by esteemed system thinkers within our organization.