Product Operations Manager – Launch Readiness, Tooling

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Tier 1 product launches from initial access to full availability.

• Manage launch strategies, coordinate cross-functional checkpoints, determine go/no-go decisions, and set launch timelines.

• Ensure the entire release process adheres to established protocols, maintaining accurate documentation and effective handoffs.

• Maintain the launch calendar as the definitive source of information and communicate readiness status.

• Program-manage extensive go-to-market initiatives, including Sales Kickoff (SKO) and Customer Advisory Board preparations.

• Establish and monitor product delivery KPIs, presenting them in appropriate forums.

• Work with stakeholders to detect discrepancies and develop improvement and recovery strategies.

• Partner with Business Operations throughout the organization on cross-departmental programs and enhancement initiatives.

• Manage Linear and DevRev, including setup, user administration, data integrity, and vendor management.

• Design and implement workflows, automations, AI agents, and integrations that link R&D, product management, and downstream teams.

• Assess reductions in manual tasks and uphold reliable product delivery data.

• Promote launch readiness, enhance release visibility, increase operational efficiency, and drive automation throughout product delivery.

⛳️ Requirements

• A minimum of 4 years of experience in product operations, technical program management, or launch management within a SaaS environment.

• Bachelor's degree or equivalent practical experience is required.

• Proven experience in deploying automation that has replaced manual processes using Claude, other LLMs, no-code tools, webhooks, or scripts.

• Regular use of AI tools and the ability to keep up with their evolving capabilities.

• Experience managing Linear, Jira, or a similar record-keeping system.

• Capability to facilitate cross-functional reviews with senior stakeholders while adhering to schedules and objectives.

• Ability to assess the continuity of existing processes.

• Excellent collaboration, communication, and influencing abilities without direct authority.

• Candidates must be located in the United States.

• Visa sponsorship is not offered for this role.

🏝️ Benefits

• Competitive equity.

• Remote-first work environment.

• Unlimited paid time off (PTO).

• Twelve (12) paid holidays each year.

• Comprehensive health benefits package.

• Financial support for fertility, adoption, and surrogacy costs.

• Up to eighteen (18) weeks of fully compensated leave for birthing parents.

• Up to twelve (12) weeks of fully compensated leave for non-birthing parents.

• Access to financial planning services.

• Employee learning and development budget.

• Recognition based on values (quarterly and annually).

• Engagement in social community and Employee Resource Group (ERG) programs.

• Dog-friendly office environment.

• Lunches provided in the office.

• Flexible work environment.

• Work-from-home stipend to facilitate remote work arrangements.

• A culture grounded in values.

• Competitive cash compensation.

• Bonus opportunities.

• Career development prospects.