Product Manager, Sites & Studio

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of product initiatives related to Bask's Sites and Studio website-building experiences.

• Contribute to the definition and execution of the product roadmap for creating, editing, customizing, and publishing websites.

• Engage directly with merchants and customer-facing teams to gain insights into how businesses construct and manage their websites.

• Enhance workflows for editing website content, personalizing layouts, and overseeing storefront appearances.

• Identify and address friction points in the processes of website setup, customization, and publishing.

• Collaborate with engineering and design teams to convert merchant needs into product requirements and technical specifications.

• Work alongside frontend engineers on aspects such as responsive design, rendering, performance, accessibility, and technical trade-offs.

• Refine website templates, reusable components, and customization tools.

• Collaborate with engineers on APIs, integrations, data flows, and technical implementation details.

• Enhance the reliability of website previewing, publishing, and error handling.

• Coordinate with Merchant Platform & Commerce teams regarding product catalogs, pricing, and merchant settings in storefronts.

• Streamline website setup and minimize the technical expertise required to launch a storefront.

• Investigate automation and AI-assisted tools for website-building workflows.

• Define and track metrics such as website activation, publishing success, feature adoption, editing efficiency, and merchant satisfaction.

• Collect merchant feedback, assess product analytics, and prioritize enhancements.

• Lead initiatives through all stages including discovery, development, testing, launch, and iteration.

• Take responsibility for product outcomes and continuously enhance the website-building experience.

⛳️ Requirements

• Minimum of 2 years of professional product management experience in building and launching software products.

• At least 1 year of experience with JavaScript/TypeScript.

• At least 1 year of professional experience in an engineering role.

• Proficient in reading and writing code, understanding technical implementation details, and effectively communicating with engineers.

• Experience in working with SaaS products, website-building tools, content management platforms, or complex web-based applications.

• Strong knowledge of modern web technologies, APIs, integrations, and frontend development.

• Proven experience in translating user needs and business requirements into clear, actionable product specifications.

• Excellent product discovery, prioritization, and execution capabilities.

• Experience collaborating directly with engineers, designers, and cross-functional stakeholders.

• Ability to leverage customer feedback, usability insights, and product analytics to make data-driven decisions.

• Exceptional written and verbal communication skills.

• Capacity to manage competing priorities, work independently, and deliver high-quality products in a fast-paced environment.

• Nice to Have: Experience with website builders, content management systems, or visual editing platforms.

• Nice to Have: Familiarity with tools such as Shopify, Webflow, Framer, WordPress, or similar website-building platforms.

• Nice to Have: Experience with drag-and-drop editors, reusable components, templates, or design systems.

• Nice to Have: Familiarity with React, Next.js, or modern frontend frameworks.

• Nice to Have: Understanding of responsive design, website performance, accessibility, and publishing workflows.

• Nice to Have: Experience in building configurable SaaS products that cater to multiple merchants or storefronts.

• Nice to Have: Experience with AI-assisted website creation, content generation, or design automation.

• Nice to Have: Background in e-commerce, direct-to-consumer businesses, or merchant-facing software.

• Nice to Have: Experience in telehealth, digital health, or healthcare technology platforms.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and the option for remote work.

• Professional development opportunities and support for ongoing education.

• A dynamic and inclusive work environment that values diverse perspectives.